Software Engineer, SRE

About Us: 

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

If you are passionate about new technologies, have a strong technical background, and are looking for an engaging environment where you can continuously expand your knowledge, you are the right fit for this role. The SRE team at Sauce Labs is looking for a quality-driven software or infrastructure engineer who is ready to constantly challenge themselves by working on a wide variety of DevOps technologies. The Site Reliability Engineering Team is a select group of technologists from varied backgrounds that is always striving to do the right thing for all our internal and external customers. The team provides a unique opportunity to work on public and private cloud technologies, software, and systems while working side by side with our engineering teams to launch new features with a focus on scalability, reliability, and security.

Key Responsibilities:

• Participate in all team ceremonies and collaborate in cross-team initiatives as needed
• Participate in an on-call rotation for incident response
• Optimize processes and systems with a bias toward reduced toil and increased autonomy
• Implement and maintain solutions with an ownership mentality
• Break down medium-sized work into concrete deliverables
• Champion and support a security-first ethos
• Support solutions and systems across a wide range of technologies

About You:

You are capable of breaking down medium-sized bodies of work into manageable, discreet items with a view of approximately one month out.  You thrive in a mostly structured environment that is occasionally subject to interruption.  You want to create systems and tools that are designed to enable others in a self-service environment.  You have exemplary communication and interpersonal skills.

You have extensive experience with the following:

• Metrics, Logging, and Tracing (Prometheus, Thanos, OpenTelemetry, Tempo, LGTM Stack, or Similar)
• Kubernetes
• Helm or Kustomize
• Incident Response

You have strong experience with at least 2 of the following:

• Programming in Python or Go
• Identifying and driving SLOs
• Linux performance tuning
• Large-scale or distributed systems design
• Distributed systems and hybrid cloud troubleshooting
• Security systems such as Web Application Firewalls, Intrusion Detection/Prevention, and Firewalls

You have some experience with at least 2 items selected from a combination of the previous list or the following:

• Terraform
• GitLab CI, GitHub Actions, Jenkins, or similar
• Leadership skills
• Network-level troubleshooting

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce:

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org-wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.