Senior Solution Engineer

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

The Senior Solution Engineer is the technical pre-sales representative to our customers, and is an expert in evangelizing, positioning, and selling the technical, architectural and business value of the Sauce Labs testing cloud. You will work closely with our Account Executives and channel partners to co-own the sales and technical consultative strategy to become the trusted advisor for our customers and win their business.

You will meet with our most strategic clients, virtually and in-person, interpreting their needs, developing, prototyping, and delivering solutions to provide the best possible Sauce experience for the customer. We are looking for a professional with exceptional communication skills and a high level of technical expertise, adept at speaking with C-level executives and technical business owners while also conversant with the technology to connect with and guide individual contributor level influencers.

Responsibilities:

• Partner closely with the sales team to develop a strategy to win net new customers and drive expansion in our base to meet or exceed quarterly revenue targets
• Working with the Global and North America partner team, establish relationships with key channel partners in the region, helping them to close business and enabling their teams
• Based on customers’ requirements, propose solutions which meet their business objectives.
• Using repeatable processes and tools, establish technical credibility with customers
• Prescriptively map customer business and technical challenges to Sauce solutions
• Deliver high impact product demonstrations based on the customer’s environment and testing needs
• Ability to manage detailed and complicated Proofs of Value with prospects and customers
• Support Marketing activities by working trade shows, reviewing documentation for technical accuracy and hosting introductory webinars as requested
• Contribute to or lead initiatives to improve the GTM organization
• Establish confidence in Sauce’s recommendations via industry and product expertise, technical whiteboarding, RFP/RFI responses, and product roadmap discussions

Required Skills:

• 5+ years of sales engineering working for a technology vendor selling enterprise solutions to both technical and commercial audiences or successful track record in another technical customer facing role such as Consulting, Service Delivery, Support, or Technical Account Management
• Excellent communication and presentation skills with a demonstrated ability 
• Proven experience of sales engineering working for a technology vendor selling enterprise solutions to both technical and commercial audiences
• A track record of success selling to Enterprise accounts
• Familiarity with Selenium and/or Appium is a plus
• Familiarity with MEDDPICC is a plus
• Knowledge of  Mobile Native Application Development is a plus as well.
• Grasp of programming concepts in various languages including but not limited to Python, Ruby, Java, PHP, and .NET
• Solid understanding of Agile development methodologies including CI
• Familiarity with proxy servers, network troubleshooting and firewall configurations
• Familiarity with open source testing frameworks, methodology and principles. Familiarity with SaaS solutions, concepts and business models
• Bachelor's degree in Computer Science, Mathematics, Engineering or equivalent experience
• Excellent verbal and written skills
• The ability to travel at least 40% of the time, to be on-site and/or in-region with your customers as required.

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. 

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.