E-Commerce Business Development Project Manager

Position Summary

Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 200 employees located across all three Baltic countries with the central office based in Riga, Latvia. In the pursuit of global excellence, we are continuously looking for dynamic new leaders of the digital age.
Whilst Samsung is transforming the world of smartphones, tablets and smart accessories, we are looking for an experienced and capable team member to join as E-Commerce Business Development Project Manager.

Why Work For Us?
We offer competitive salary from 2500 – 3500 Eur gross and variable quarterly bonus to the maximum of 70% of the quarterly basic monthly gross salary (up to 5250 – 7350 Eur gross per quarter) based on sales results and individual KPI execution. In addition to a fair remuneration, we ensure additional benefits like Samsung smartphone with all expenses covered, health insurance, daily lunch allowance, e-learning opportunities, flexibility of Hybrid work and more.

Role and Responsibilities

• A-Z e-commerce projects and services implementations, deliveries, payment methods, web page design, UX, PX, shipping and services monitoring, B2B and B2C services, CRM, cooperation and integration with 3rd parties, 3PD and others.  
• Planning and executing e-commerce back-end and front-end calendar by year & month in alignment with business plan and budget.
• Ability to analyze, plan, implement, execute and maintain such CX, PX, loyalty and additional value services, e-commerce services
• Maintaining, boosting and daily operations for launched projects in order to be in line with business strategy and KPI's.
• Planning and executing projects tests, proper scheduled monitoring and issues. Fixing bugs and performance problems to optimize performance.
• Working closely with Sales Manager, Marketing teams and Analytics team to monitor projects performance, KPI's and scheduling A/B test.
• Cooperating with back-end developers, designers, and the rest of the global team to deliver well-architected and high-quality solutions.
• Coordinate web content management - oversee the layout, visual look, and overall content of a website.
• Manage aspects of implemented projects on marketing operations, NPS impact and other aspects on end-user behavior.
• Analyze key metrics that determine the Samsung website traffic and service quality.

Qualifications and Requirements

• Proficiency in both, written and spoken, English
• Background in e-commerce project management working on campaigns from briefing to delivery
• Clear understanding of e-commerce processes and execution (whole e-commerce processes and architecture)
• Understanding of web technologies, such as HTML, CSS, JavaScript and others
• Bachelor in information Management, Statistics, Business Administration or related fields
• Ability to work under pressure, change direction when required and work on a range of projects at the same time
• Leadership, creativity and initiative: demonstrate creativity and originality in work and has the personal drive and initiative to bring change and help drive the business forward

Skills and Qualifications

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