Director, Product Manager (Fintech)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

Samsung Wallet is a mobile payment service and digital wallet developed by Samsung. It is designed to be a one-stop shop for all debit cards, credit cards, digital passes, and tickets, making them easy to access and use when necessary. With the rise of NFC payment terminals in stores and evolving consumer preferences over the past year, Samsung Wallet has never been more important. Working on the Samsung Wallet team will give you a chance to make a significant impact on the lives of millions of people around the world, and will be invaluable to the future of payments and financial services. You will have the opportunity to collaborate with and learn from experts from a variety of fields, as well as work on exciting, challenging projects.

We are seeking Product Manager (PM) with significant experience in building and launching consumer products, particularly those related to financial services and payments, to join our mission of expanding Samsung Wallet into the financial service space. In this position, you will be key in conceptualizing and implementing new financial product strategies and features. This includes specifying detailed customer experiences, use cases, and product and technical requirements. You will be responsible for collaborating closely with various internal teams such as Design, Engineering, Business Development, Legal, and Marketing, as well as external stakeholders like payment networks, issuers, and other industry players. You should create products that offer maximum satisfaction to customers and various internal and external stakeholders, by combining your technical and domain expertise, business insight, logical thinking, and communication abilities.

• Lead the development of strategies, innovative features, and concepts for new financial products
• Convincingly present new initiatives, evaluating feasibility and profitability of the business case, to executives, development team, and partners, gaining their agreement and support
• Define detailed customer experiences and use cases for design and development
• Work closely with various internal teams such as Design, Engineering, Business Development, Legal, and Marketing across different regions including the US, Korea, and India, as well as external strategic partners like payment networks and issuers to ensure timely and high-quality project delivery.
• Define metrics and KPIs to measure the success of the products and develop launch strategies and Go-To-Market plans
• Analyze customer feedback and make appropriate improvements and/or create new features based on the findings

Skills and Qualifications

Minimum Qualifications

• Engineering degree in EE, CS, or similar with 12+ years of experience
• Experience in large-scale, mobile-first applications and services
• Experience leading product and roadmap strategy and working with and leading cross-functional teams and external partnerships for implementation
• Deep understanding of the mobile ecosystem and financial service space with fluency in business models and knowledge of the competitive landscape
• A solid drive to succeed, driven by a passion for products, a deep understanding of customer experience, and a strong design sense
• Ability to gain influence across the business without authority
• Ability to leverage business cases and an understanding of development capacity to prioritize product roadmaps
• Ability to deal with ambiguity, solve complex problems, navigate large, global organizations, and apply logical thinking

Preferred Qualifications:

• Proven product management success in financial services / financial technology
• Familiarity with financial technical infrastructure (e.g. processors and card networks)
• Experience with data analysis and visualization tools (e.g., Excel, Tableau)
• Ability to navigate international cultures and work across time zones and willingness to work with a remotely located development and design team.
• Able to travel domestically or internationally, when required, to meet partners, development team, or other stakeholders.
• MS Degree in CS/EE and/or an MBA preferred
• Proficiency in Korean language is desirable, but not mandatory

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary ranges for this role, for candidates based in NYC/California, is expected to be between $228,000 and $253,000 Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.