Data Analyst & System Support Internship

Location: 6555 Excellence Way, Plano, TX, USA

Remote Type: On-site

Time Type: Full time

Job Description

Position Summary

Samsung Electronics America, Inc. is now accepting applications for its Summer 2026 Intern Program. This exciting opportunity offers a paid, 10-week experience for selected UNDERGRAD OR GRAD (based on HM request) students. The program will run from June 1 to August 7.

Eligible students will be seniors or recent graduates, possess U.S. work authorization, and be able to work full-time on a 5-day-per-week on-site schedule. Additionally, participation in this program requires that you be located in the United States for the duration of the engagement.

Applications will be reviewed on a rolling basis, so early submission is encouraged. The application window is open until March 15, 2026; however, it may close earlier if all available roles are filled. Applications submitted after the application window or once a role is closed/projects are full will not be considered.

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

About the Team

The Systems and Support team drives efficiency and innovation in network management. We are a collaborative and dynamic team passionate about harnessing data-driven insights to optimize network performance and customer experience. We maintain multiple systems, including ticket management, to ensure seamless network operations.

Role

As a Data Analyst Intern, you will work on high-impact projects, including:

• Analyzing network data to identify trends and optimization opportunities. Create ETL's using python/SQL.
• Developing reports and dashboards to track key performance metrics.
• Supporting the Agentic AI System, our AI-driven network troubleshooting solution.
• Collaborating with cross-functional teams to resolve complex network challenges.
• Contributing to the maintenance and improvement of our ticket management and other operational systems.
• Gaining hands-on experience with cutting-edge data analytics tools and technologies.
• Having the opportunity to make a real impact on Samsung's network infrastructure.
• Working in a collaborative and dynamic work environment.

Qualifications

Education:

• Pursuing a Bachelor's Degree or Master's Degree
• Preferred academic fields of study: Computer Science, Data Engineering, Business Analytics or any related Engineering field.
• Rising Seniors or Recent Grads strongly preferred.

Technical Skills:

• Experience with Data Analysis. Python is strongly preferred.
• Ability to create Dashboards and Reports.
• Proficiency in Python, SQL/NoSQL databases, Unix OS, and Bash scripting.
• Experience building Agentic AI solutions.
• Additional Preferences:
  • Experience building ETLs (Extract, Transform, Load).
  • Good knowledge of systems and tickets.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (SQL, Python, Excel, etc.).
• Excellent communication and reporting skills.
• Passion for data-driven decision-making.
• Excellent verbal and written communication skills with leadership ability to guide teams and drive projects to a successful outcome.
• Ability to multi-task.
• Fosters onsite collaboration.

Skills and Qualifications

#LI-DNI

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.