Customer Satisfaction Trainee Ploiesti Street, Bucharest 1, Romania

Position Summary

1. Standardize service processes and system, and expand those with related business units for upward standardization.
2. Innovate processes by reviewing investment validity upon a new system and developing it for enhancing operation system efficiency.
3. Enhance service system by maintaining and improving operation system and support stable process operation.

Role and Responsibilities

Skills and Qualifications

Apply today, if you are soon graduating or just graduated a university program and you happen to possess the following set of skills:

• Communication & team-related skills
• Customer-oriented attitude
• English fluency: enabling you to easily collaborate with colleagues, partners and stakeholders.
• Problem solving mindset and analytical skills: you can execute with excellence on the most important things. You’re able to identify new opportunities and overcome barriers.
• Strive for customer satisfaction.
• Excel knowledge (PIVOT, VLOOKUP, IF, CHARTS) & a knack for database administration.
• Word and Power Point geekiness.
• Project management knowledge could be a plus.

What do we offer?

• A 360 rotation schedule inside your department: Get to learn all about the different roles inside the department you wish to join
• Business understanding trainings: Learn all about how the different spheres of business work together to create a Global Company, directly from our Samsung Professionals
• Mentoring and support: you will learn a lot through on-the-job experience and from your colleagues: the best in business. The training program for trainees will support you in growing as a professional and as a person.
• Chance to build your social network with other colleagues and trainees
• Get the chance to be involved with exciting and multidisciplinary projects: you will be able to take initiative and hold responsibility for your own projects
• Attractive Employee Benefits: A competitive salary, health insurance, Employee discount for Samsung products, Gym discounts and more

In short, you will be fully dedicated to grow in line with your own preference, competences and talents, you can build your career within Samsung Electronics. The several Business Units and positions within our company create limitless future opportunities, so if you're interested in becoming a Samsung Trainee, send us your CV today!

Skills and Qualifications

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