Senior Manager, Digital Technology
Location: Edison, NJ, United States
The Senior Manager, Digital Technology, will partner with our technology and operations team for Ecommerce to architect, design, and deliver business initiatives that drive revenue and/or improve efficiency. The individual will maintain an in-depth view of the organization’s technologies and architectures. This role will be accountable for an aspirational roadmap for the Digital stack with a focus on industry specific trends, emerging technologies, and strategic differentiators. The individual will present and socialize the current and future state of Digital Products and Platforms to various stakeholders. This role will report to the Director of Ecommerce.
This is a hybrid role, we work on site 4 days and remotely 1 day, weekly.
Responsibilities:
- Own, ideate, architect, and drive the projects in ecommerce roadmap.
- Manage and optimize digital payment processors, fraud systems, and gateways to ensure seamless, secure transaction flows.
- Oversee site jobs, scheduled tasks, and overall site performance monitoring to ensure 24/7 platform stability.
- Evaluate emerging technologies around Salesforce and build a path for adoption into the current technology stack.
- Partner with multiple teams to create prototypes, provide resolutions, and proof of concepts.
- Establish non-functional benchmarks and corresponding requirements across platforms ensuring the overall architecture is scalable, high performing, and is supportable
- Evaluate, design, scope, and document integration efforts for new products, processes, technologies, and solutions.
- Conduct evaluation of 3rd party solutions relative to business requirements and processes and guide formulation of solution recommendations.
- Proactively identify systems and tools requiring technology refresh and create the future state architecture.
- Conduct feasibility studies, point-of-views, competitive and impact analysis to support various strategic and tactical business needs.
- Create and maintain key architecture artifacts, including current state, transition state, and future state of the overall digital ecosystem and establish Digital point of view.
- Define the future state technology strategy for key business capabilities, align with key business and technology stake holders and establish vision and platform roadmap.
About Us
Who we are:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
About the Organization
Why you'll love working here:- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
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