Senior Project Manager

Who we are:

Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. 

We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it;  we’ve been recognized as a Top Workplace  by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid 4.9-star rating on Glassdoor.

What you'll do: 

The Project Manager resides within the Customer Implementation Services Team, working closely with internal SambaSafety and customer stakeholders to guide and consult customers through their implementation lifecycle. This role requires an experienced Project Manager who combines strong organizational and communication skills, and has strategic experience working with stakeholders ranging from C-Suite to individual contributors. The ideal candidate will bring insurance industry experience and insight, along with an incredibly positive attitude. This role will focus on implementing SambaSafety’s enterprise insurance customers (both commercial lines and personal lines). The Project Manager will help create efficiencies through the insurance lifecycle (quote/bind/renew), assist in risk mitigation, and ensure our capabilities are used optimally to reduce costs. Additional daily activities include leading customer-facing sessions to understand business requirements and desired outcomes while consulting on SambaSafety's best practices. 

Key Responsibilities: 

•    Develop a comprehensive understanding of the customer’s needs and priorities to achieve success 

•    Define, estimate, and schedule project milestones, tasks, priorities, and interdependencies 

•    Manage implementation scope through a defined change management process 

•    Consult, obtain, and document customer goals, timelines, and key deliverables from internal and customer-facing teams

•    Support simultaneous customer implementations

•    Implement a recommended plan that is structured and disciplined, yet smartly flexible to absorb change

•    Anticipate risks and bottlenecks, explore contingencies, and provide escalation management internally and externally with our customers

•    Continuously updating knowledge and teaching other team members in a rapidly changing environment

•    Establish and maintain implementation metrics and project documentation, including plans, schedules, status report, and meeting minutes

•    Regularly communicate with Stakeholders, anticipating their questions and addressing their additional needs 

Core Competencies:

•    A passion for achieving customer objectives with quality 

•    A proven ability to influence others without formal authority

•    An action-oriented mindset; not afraid to roll up your sleeves

•    Curious and consultative 

•    Sharp business judgment, detail-oriented yet able to see the big picture

•    Able to work autonomously with high variability

•    Fun, outgoing, and a great sense of humor

•    Highly driven self-starter who is motivated

•    Impressive attention to detail

•    Able to effectively coordinate resources from multiple levels of the company

•    Comprehensive troubleshooting and creative problem-solving skills

•    Excellent written and verbal communication skills

•    Ability to adapt well to new technologies

•    Ability to handle several tasks and juggle multiple priorities

What you’ll need to succeed:

•    5+ years of commercial insurance experience and working hands-on with customers in a fast-paced, high-growth environment

•    Have a solid understanding of the insurance industry and insurance life cycle

•    5+ years of experience in project management and customer experience within a SaaS or technology-driven company

•    PMP, SCRUM, or Agile certifications preferred

•    Great computer skills, proficient in MS Office applications and Smartsheet

•    Self-directed with a high level of initiative and a "can do" attitude, but open to feedback and a strong desire to learn

Benefits and Perks:

SambaSafety offers opportunities to grow your career and work in an atmosphere where our capabilities make a difference in the real world. We believe in a high quality of work/life balance and are committed to providing challenging work that enhances people’s careers. Our benefits include but are not limited to:

•    Unlimited Paid Time Off and Paid Volunteer Days

•    401k Employer Match 

•    Generous healthcare benefits

•    Up to 12 weeks of paid time off for maternity leave based on tenure

•    Wellness & Tuition Reimbursement

•    Flexible Work Arrangements

•    Lots of SambaSafety swag

•    SambaSafety Events 

Our team of talented and committed safety professionals is exceptional. At SambaSafety, we strive to foster an inclusive culture that supports, encourages, and celebrates a wide array of diversity. We are committed to creating a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity, and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about!