Technical Product & Solutions Lead

Location: Nairobi, Nairobi County, ke

Company Description

Founded in 1999 by two brothers with a bold idea that good data can do great things, SALIX Data has grown into a trusted global partner serving more than 2,500 clients worldwide. Operating at the intersection of precision and purpose, we deliver Business Process Outsourcing, Forensic Collection, E-Discovery Processing, Cybersecurity, and Workflow Automation services, stepping in when the stakes are high and accuracy cannot be compromised. What truly distinguishes us is not just our technology, but our people. We do not hire to fill seats; we seek thinkers and builders who question, improve, and take ownership. By placing the right people in the right seats, we create the conditions where excellence follows naturally. Here, ideas are valued, growth is intentional, and roles are platforms for meaningful contribution rather than rigid boxes. The work is real, the expectations are high, and the impact is visible. SALIX stands for Service, Achievement, Leadership, Integrity, and eXpertise, principles that guide how we serve our clients and how we show up for one another every day.

We are seeking a highly capable Technical Product & Solutions Lead to bridge the gap between business strategy and technical execution.

The successful candidate will lead technology assessments, solution design, product delivery planning, and cross-functional team coordination while helping clients scale complex enterprise applications.

This role requires a unique blend of business acumen, technical leadership, product thinking, and stakeholder management.

The ideal candidate is comfortable moving between boardroom discussions and technical conversations with developers, architects, and engineering teams.

Job Description

Technology Assessment & Strategy

• Assess existing enterprise applications and product ecosystems.
• Evaluate platform architecture, scalability, performance, security, and maintainability.
• Identify risks, bottlenecks, and opportunities for modernization.
• Develop practical roadmaps aligned to business objectives.

Product & Delivery Leadership

• Lead large-scale software enhancement and expansion initiatives.
• Translate business requirements into actionable technical workstreams.
• Define delivery priorities, milestones, dependencies, and success measures.
• Ensure projects remain aligned with client expectations and business goals.

Technical Leadership

• Collaborate with architects, developers, QA teams, and business analysts.
• Review solution designs and provide technical guidance.
• Support architectural decision-making and governance.
• Promote engineering best practices and scalable design principles.

Client Engagement

• Act as a trusted advisor to client stakeholders and executive leadership.
• Facilitate discovery workshops and solution planning sessions.
• Present recommendations and progress updates to business leaders.
• Build strong customer relationships through proactive communication.

Innovation & Emerging Technology

• Identify opportunities to leverage AI, intelligent automation, analytics, and process optimization.
• Evaluate technologies that can improve operational efficiency and customer experience.
• Support long-term digital transformation initiatives.

Qualifications

Experience

• 7+ years of experience in software delivery, solution architecture, product management, or technology consulting.
• Experience leading enterprise software implementations or modernization initiatives.
• Proven experience working directly with executive stakeholders and business leaders.
• Experience managing distributed or cross-functional technical teams.

Technical Knowledge

Strong understanding of:

• React.js
• Node.js
• REST APIs
• PostgreSQL
• MongoDB
• Redis
• Cloud Platforms (Azure, AWS, or GCP)
• Modern application architecture

Leadership Competencies

• Exceptional stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Ability to balance business priorities with technical realities.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience in Insurance, Financial Services, FinTech, or InsurTech environments.
• Experience serving as a Technical Lead, Solutions Architect, Head of Technology, Technical Product Manager, or CTO-level advisor.
• Exposure to AI-enabled business solutions.
• Agile, Scrum, or PMP certification.
• Experience managing multiple concurrent projects.

What Success Looks Like

Within the first 6 months, the successful candidate will:

• Complete platform and solution assessments.
• Establish delivery roadmaps and priority initiatives.
• Support expansion of enterprise software capabilities.
• Improve collaboration between business and technical teams.
• Help accelerate delivery while maintaining quality and scalability.

Why Join SALIX

• Work directly with U.S.-based clients and executive stakeholders.
• Exposure to global software and digital transformation initiatives.
• Opportunity to influence strategic technology decisions.
• Collaborative and entrepreneurial culture.
• Significant growth opportunities as SALIX continues to expand its global delivery organization.

Additional Information

This is an exciting opportunity to play a pivotal role in shaping and delivering innovative technology solutions for enterprise clients undergoing significant digital transformation. As a Technical Product & Solutions Lead, you will serve as the bridge between business strategy and technical execution, helping organizations scale their platforms, modernize their technology ecosystems, and accelerate product delivery.

You will work closely with executive stakeholders, business leaders, architects, developers, and cross-functional teams to assess existing platforms, define technology roadmaps, and lead the successful execution of strategic initiatives. Your contributions will directly influence product scalability, operational efficiency, system performance, and long-term business growth.

We are seeking a highly analytical, business-minded, and technically capable professional who thrives in complex environments and enjoys solving challenging problems. The ideal candidate can comfortably navigate discussions ranging from executive-level business objectives to technical architecture and delivery planning.

In return, you will gain exposure to enterprise software modernization, digital transformation initiatives, cloud technologies, solution architecture, AI-driven innovation, and large-scale product development while working with a global team supporting U.S.-based clients.

At SALIX Data, you will be empowered to take ownership of strategic initiatives, influence critical technology decisions, contribute innovative ideas, and grow your career within a culture built on partnership, accountability, continuous learning, and excellence.

Applications will be reviewed on a rolling basis. While we appreciate every application, only shortlisted candidates will be contacted.

SALIX Data is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds.