Senior Revenue Systems Developer (Salesforce)

Job Title: Senior Revenue Systems Developer (Salesforce)

Location: Remote - US

THE OPPORTUNITY:

Although we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.

At Salesloft, our Sr. Revenue Systems Developer (Salesforce) will be pivotal to our company’s success.  You will be a key member of our fast-growing and high-performing Revenue Operations team and will lead generating, scoping, solutioning, and executing process and efficiency improvement efforts across revenue-focused systems. You will have a passionate, capable team supporting you.  

On a day-to-day basis, you ensure revenue systems, projects, initiatives, and processes drive meaningful outcomes for customers and internal teams. You seek to understand complex business challenges, work with the team to scope and develop solutions, partner to execute the technical work, and celebrate the impact! You work to protect the integrity of data and systems, fortify them for rapid scale, and drive innovation. Specifically, you will:

• Lead the pursuit of a simplified, lasting Revenue Systems architecture to withstand our growth
• Collaborate with the Systems leaders on the strategic vision for technology solutions, driving continuous improvement
• Collaborate with key business leaders to provide a best practice, leading-edge technology experience for our internal Lofters and customers
• Drive an efficient requirements gathering, solution development process, and deliver tested solutions that exceed expectations 
• Have the vision and experience to confidently deliver scalable solutions

To thrive in this role, you will need to develop strong relationships with Salesforce product owners and Revenue Systems team members. You will constantly be developing your skills - utilizing Salesforce and systems best practices, providing expert technical guidance for systems initiatives, and ensuring logical conversion of customer requirements and performance requirements into systems solutions.  

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to deliver an integrated technology experience enabling a market-leading Revenue organization to deliver a world-class customer experience.  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a Salesforce CRM, and related systems, expert. You need to see the big picture, and future state but have a keen eye for details. You need to have pride in your work and a passion for solving complex business challenges. You do not wait for work to be assigned - you find opportunities to improve systems and process, lead through changes, leverage your technical skills to execute, and collaborate cross-functionally to make it happen.  You are passionate about building relationships to help others succeed. 

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Sr. Revenue Systems Developer (Salesforce) is the career path for you!

THE TEAM:

Salesloft’s Revenue Operations team is comprised of seasoned and up-and-coming operational experts who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Revenue Operations team consists of team members that work with Sales, Marketing, Customer Services, People Ops, Finance, and IT creating systems to more efficiently prospect, forecast, close, onboard, and support customers. Team members conceptualize the strategic priorities for the company, develop plans for execution, execute plans cross-functionally, and operationalize executed strategies for continuous improvement. 

They are also the epitome of our core values:  Lead with Humility and respect. Earn Customer Trust. Put Team Over Self. Redefine What’s Possible. Deliver Big Results.

THE SKILL SET:

• Bachelor's degree 
• 5-7 years experience with Sales Operations, Revenue Operations, Systems Management, or Business Process Optimization
• Salesforce Advanced Administrator certification or Salesforce Developer Certification and 4+ years of administering and developing Salesforce
• Demonstrated strong experience building custom Apex, Lightning Components, and complex Flow within Salesforce
• Experience with custom system integrations (i.e. custom API, Workato, Tray.io, etc)
• Deep knowledge and development experience with the Salesforce CPQ architecture
• Familiarity with CPQ Multi-dimensional quoting architecture preferred
• Experience in Salesforce Lightning development
• Self-starting and focused on personal growth
• Javascript experience preferred
• Salesloft experience is a plus
• Salesforce Service Cloud experience is a plus
• CRM <> ERP integration experience is a plus

WITHIN ONE MONTH, YOU’LL:

• Attend SalesLoft’s New Hire Orientation, where you will learn our SalesLoft story and understand what makes our “Lofters” unique 
• Begin 1:1’s with your manager, understand your 30-60-90 plan, and meet & shadow current members of the Salesloft team
• Set your MOaT (Metrics, Objectives and Tactics) with your manager and develop an action plan to achieve them
• Meet stakeholders in Strategy and Operations, Sales, Customer Experience, Finance, Marketing, Executives etc. - they will be key relationships for you
• Become an expert in our CRM and all Lead to Renewals systems through training, self-study, and shadowing
• Have a high-level understanding of all lead-to-revenue systems and how they interact

WITHIN THREE MONTHS, YOU’LL:

• Develop and execute process and efficiency improvement efforts across revenue-focused systems (i.e. Salesforce Workflows and Process migrated to Flows and/or code)
• Manage roll-outs of all system changes and implementations into the CRM including requirements gathering, analysis, design, development, testing, training, and documentation
• Begin day to day administration and support of the Salesforce instance to operate at peak performance 
• Manage integration between Salesforce and ERP system to ensure accurate revenue reporting and billing
• Become SME for Service Cloud custom development and enhancements

WITHIN SIX MONTHS, YOU’LL:

• Become the technical subject matter expert for Salesforce (objects, integrations, processes, workflow), our middleware platform, and any related systems
• Develop and Deploy customized LWCs to each stakeholder group
• Continue to focus on your OKRs

WITHIN TWELVE MONTHS, YOU’LL:

• Become a resource both internally and externally for anyone trying to understand how we have created a highly efficient Salesforce instance and lead-to-renewal tech stack
• Lead execution of the roadmap for internal Salesforce development, and influence SalesLoft and Salesforce customer platform development

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, we're not just a company, we're a community built on shared values. 

Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine. 

In addition to our stand-out organizational health, G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category. 

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise