Director, Technology Risk and Controls

Location: New York - New York, Illinois - Chicago, Colorado - Denver, Georgia - Atlanta, Indiana - Indianapolis, California - San Francisco

Remote Type: Office Tech-Flexible

Time Type: Full time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 07/01/2026.

Job Title: Director, Technology Risk and Controls (Revenue Ecosystem)

About the Role

Salesforce is seeking a Director, Technology Risk and Controls to join our Digital Enterprise Technology (DET) organization. As a senior leader within the Technology Risk and Controls team, you will build and lead a team of SOX IT subject matter experts serving as the second line of defense for DET's Revenue technology ecosystem. Your team will be the connective tissue between Revenue-supporting engineering teams, Finance SOX partners, and external auditors — ensuring control execution, audit readiness, and a transparent risk posture across the Quote-to-Cash lifecycle.
This is a high-visibility, high-impact role at the intersection of financial compliance, technology risk, and operational transformation. You will shape the strategic direction of SOX IT compliance for systems that directly underpin Salesforce's revenue engine, while building the team and processes that will define how the organization defends its control environment for years to come.

Your Impact — Responsibilities

• Team Leadership: Build, scale, and develop a high-performing team of SOX IT subject matter experts, providing strategic direction for the second line of defense within the Revenue technology ecosystem. Foster a culture of accountability, continuous improvement, and technical excellence.
• Audit Partnership: Serve as the primary SOX IT audit liaison between DET Revenue technology teams, business process second line functions, and audit stakeholders. Align on risk methodologies, project timelines, and integrated compliance strategies to ensure seamless audit execution.
• Control Readiness: Partner closely with Revenue-supporting SOX teams on audit readiness for Quote-to-Cash projects, including performing walkthroughs to determine system scoping, guiding control implementation, and ensuring project documentation meets internal standards.
• Operational Efficiency: Identify and drive opportunities to consolidate redundant controls and transition manual processes to automated testing, reducing audit effort and increasing the scalability of the compliance program.
• Executive Reporting: Deliver clear, data-driven reporting to DET leadership on the SOX IT control health of Revenue (Quote-to-Cash) supporting systems, surfacing risks proactively and advocating for program enhancements.

Minimum Qualifications

• Education: Bachelor's degree in Information Systems, Accounting, Computer Science, or a related field, or equivalent professional work experience.
• Experience: 12+ years of experience in technology risk and controls, with 7+ years of direct experience leading a SOX IT controls team in a second line capacity.
• Revenue Cycle System Expertise: Deep subject matter expertise in Revenue Cycle (Quote-to-Cash) systems, including the design and oversight of ITGCs and automated application controls; proven track record leading IT SOX readiness for new system implementations and ensuring SDLC compliance for all in-scope financial reporting projects.
• SOX Program Leadership: Extensive experience managing large-scale SOX compliance programs and a proven track record of successfully defending control environments to external auditors.
• Communication: Strong ability to convey complex financial compliance and technology risk concepts to non-technical stakeholders at all levels, including executive leadership.
• People Leadership: Proven ability to build, mentor, and inspire high-performing teams, with demonstrated success influencing stakeholders across Technology, Finance, and Audit.

Preferred Qualifications

• Proven track record in control rationalization and automation within Quote-to-Cash, Commissions, or Billing lifecycles to measurably reduce manual audit effort.
• Hands-on experience leveraging enterprise GRC platforms (e.g., AuditBoard, ServiceNow GRC) to centralize risk oversight and streamline the audit lifecycle.
• Experience building and maturing second line compliance or audit functions from the ground up.
• Functional familiarity with Salesforce architecture and platform capabilities as they relate to financial controls.
• Advanced professional certifications: CISA, CRISC, and/or CISSP strongly preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.