Sr Manager Client Engineering - Client Automation

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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

RESPONSIBILITIES

• Lead and mentor a team of automation engineers, fostering a collaborative environment that encourages innovation and continuous learning. 

• Develop and implement a strategic vision for the automation team, aligning with the company's goals and client needs.

• Be responsible for the design, development, and maintenance of automation frameworks across various platforms, including macOS, iOS, WindowsOS, and Linux.

• Ensure the quality and reliability of automated processes through regular review, testing, and performance analysis.

• Collaborate with multi-functional teams, including software development, QA, and operations, to integrate automation solutions into the broader ecosystem.

• Lead the selection and implementation of performance testing tools and automation tools, ensuring they meet the team's requirements and enhance productivity.

• Drive the adoption and integration of APIs, CI/CD pipelines, and other automation technologies to streamline development and deployment processes.

• Communicate effectively with collaborators at all levels, providing clear updates on automation initiatives, progress, and challenges.

• Maintain up-to-date knowledge of industry trends and advancements in automation, performance testing, and cloud technologies to keep the team ahead of the curve.

• Handle budgets and resources, ensuring projects are delivered on time and within allocated financial guidelines.

• Cultivate strong client relationships, understanding their needs and delivering automation solutions that exceed their expectations.

• Champion a culture of dedication, where attention to detail and a commitment to quality are paramount.

• Facilitate the professional growth and development of team members through clear goal-setting, regular feedback, and opportunities for advancement.

 

QUALIFICATIONS

• 6+ years of experience in an engineering role with at least 2 years in a leadership or management position, preferably within Software, QA, Automation, or Infrastructure domains.

• Validated expertise in leading and scaling automation frameworks across macOS, iOS, WindowsOS, and Linux operating systems (Ubuntu, RHEL, etc.).

• Sophisticated proficiency in scripting languages such as BASH, ZSH, and Python.

• Demonstrated experience in supervising the implementation of performance testing tools (e.g., Gatling, NewRelic, AppDynamics).

• In-depth knowledge of various Automation Tools (e.g., Selenium, TestComplete) and their strategic application in enterprise environments.

• Comprehensive understanding of APIs and their integration into large-scale systems.

• Proficiency in designing and maintaining CI/CD pipelines and jobs to streamline development processes.

• Exceptional verbal and written communication skills, with a consistent track record of effectively conveying sophisticated technical concepts to diverse audiences.

• Strong leadership skills with a focus on team development, mentorship, and fostering a culture of continuous improvement.

• Keen attention to detail with an emphasis on quality and the ability to run multiple projects simultaneously.

• Strategic attitude with the ability to anticipate future trends in automation and adapt strategies accordingly.

PREFERRED

• Advanced knowledge of AI technologies and their applications in automation.

• Expertise in version control systems, particularly GitHub, and experience in running sophisticated codebases.

• Extensive experience in deploying applications to cloud environments, with a preference for AWS.

• Hands-on experience with containerization technologies such as Docker and their role in creating scalable applications.

• Proficiency in additional programming languages and frameworks, such as NodeJS and Golang, is highly desirable.

• Experience in budget management and resource allocation to support project initiatives and team growth.

• Ability to champion strong client relationships and optimally handle client expectations in a dynamic environment.

Accommodations

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