Senior Manager, Solution Engineering - Core

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SE Senior Manager Solution Engineering / Pre-Sales

• As a Manager, Solution Engineering you will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey.

• The successful candidate will be a key member of the Solution Engineering Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.

• You will have exceptional leadership, communication, strategic, analytical, and consulting skills. Additionally, you will have a track record of success in the following areas:

  • Internal and external stakeholder management

  • C level relationships and the ability to translate these into revenue

  • Transformational thinker and leader taking the business to the next level through disruptive thinking and innovation

  • People and organisational leadership

Responsibilities:

• Experience managing a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market.

• Manage and grow the Solution engineering team ensuring we continue to hire and retain top talent in the market.

• Experience driving and scaling success in large, complex selling organizations.

• Partner with Sales leadership to support commercial deals, as well as sign new logos.

• Ability to orchestrate complex end to end opportunity engagements from a Solution Engineering / Pre-Sales perspective.

• Focus on innovation- ensure the team is constantly innovating in their approach to solution selling.

• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer.

• Drive deep Customer Engagement through influencing the customers broader IT strategy.

• Work closely with the Sales organization to develop and execute growth plans to drive our strategic vision.

• Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning.

• Embody Salesforce values and provide exemplary leadership.

Experience/Skills Required:

• 5+ years in leadership roles, especially in Solution Engineering / Pre-Sales.

• Strong understanding of business processes and their implementation into enterprise applications.

• Knowledge of industry-specific use cases, data architectures, and integration patterns.

• Gifted storyteller able to engage diverse audiences up to C-level executive.

• Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations. Passion for technology and innovation, and a proven “forward thinker”.

• Knowledge / Experiences on Salesforce CRM Customer 360 Platform, Data and AI solutions.

• Knowledge / Experiences on other 3rd party CRM platforms in the market (i.e. Microsoft Dynamics, SAP CRM, ServiceNow, Zen Desk, Pega System, Oracle ...).

• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team.

• Strong understanding of Cloud Computing and the business benefit.

• Ability to quickly grasp and distinctly explain technological and business concepts.

• Fluency in English and Arabic.

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