Senior Manager (Developer Advocate and Certification Content)

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Do you consider yourself a software developer, but you are also excited about developer communities, open source, and helping other developers? If that sounds exciting to you, please read on.

Heroku is looking for a Developer Advocate with past experience in developer relations or similar, or in a strong developer-facing role, creating demos, writing blog posts, producing video or audio content, and working with tech communities. This role can be remote or you can work from a Salesforce office in the US. Also, this role will require 10-30% travel to events.

What is Heroku?

Heroku’s mission is to create the fastest path for application developers to turn an idea into a production app of any scale. We want to remove every obstacle that slows down creative coders and let them focus on their customers’ experience while leaving everything else to our service. Today, Heroku powers million apps yet, it only takes minutes for a new developer to get the first app up and running, ready to serve customers.

Heroku’s Developer Advocacy team a distributed team. We educate, encourage, and spark community among developers and also advocate internally for them. Sometimes this means working individually on some code or a demo or a conference talk. Other times, this means working closely with other Heroku teams like Product, Marketing, or Engineering.

Some Things You Might Work On

• Interact (virtually and in-person) with developers
• Write blog posts
• Coordinate meetups
• Build product demos
• Produce video content
• Record podcasts
• Test new product features
• Coordinate conference talks
• Attend events
• Collect and share developer trends, desires, and feedback internally
• Mentor other developers (writing and speaking)
• Maybe most importantly, decide which of these are important and define how we work on them

Who you are

CODE

You're a developer first. As a coder, you can empathize with other developers, build credibility speaking to them, and even sit down with them in a debugging session.

You have 5+ years of experience as a Software Developer with at least one of Heroku’s supported languages: Node.js, Ruby, Java, PHP, Python, Go or upcoming support for .Net and something else. Experience meaning not just an understanding of the syntax but also the community. That “something else” could be data, Apache Kafka, API design, web performance, mobile development, continuous delivery, microservices, distributed systems design/architecture, AI/ML, etc. Share what you're excited about with us.

But you aren't satisfied calling yourself just a developer.

COMMUNITY

You also like engaging deeply with developer communities. Even better, you've helped build or grow a developer community. This means you've participated in or helped to organize meetups, conferences, or hackathons. Or it could mean that you've been an integral member of a popular open source project, or you've otherwise participated in a community in a meaningful way virtually. Ideally, more than one of these things.

CONTENT

Content is how the Developer Advocate communicates their ideas and the meaning behind their code. Whether it's writing a technical blog post, scripting out an engaging demo, crafting a clear GitHub repo README, speaking in a podcast, recording an educational video, or presenting an idea or project in a conference talk, content allows us to share our message with and hear feedback from a larger audience.

You should relish the thought of composing clean, clear prose almost as much as you do writing concise, elegant code and not be averse to speaking in front of a group of your peers.
 

Other Desirable Characteristics or Background

• Infectious energy
• Excited about Heroku’s desire to provide simple, intuitive tools to developers
• Experience at a company with a developer-focused product
• Comfortable (as much as one can be) with public speaking
• Comfortable speaking with customers

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $164,000 to $225,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.