Senior Account Solution Engineer

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

SMB Account Solution Engineer, MuleSoft

Are you ready to join a high-growth, trailblazer presales team? If you enjoy innovating in a fast-paced, high-volume solution-selling environment, we have a unique opportunity for you to make your mark in the new EMEA SMB MuleSoft team.

Key Responsibilities:

• Work closely with Account Executives across the entire sales process, evaluating sales opportunities by considering customer technical requirements, competition, decision-making processes, and funding

• Quickly establish trust with the client's IT team and C-Level executives at our potential clients

• Showcase how MuleSoft's Integration & Hyper-automation Platform can revolutionise IT through demos, whiteboards and presentations

• Help drive selling at scale by running webinars, workshops and other events across the region

What you will achieve:

3 months:

• Attain MuleSoft Developer certification

• Successfully complete MuleSoft's SE training program

• Enhance your architectural problem-solving and whiteboarding skills through shadowing and role-playing customer scenarios

• Engage with Account Executives and your peers, shadowing customer calls and engagements

6 months:

• Assemble all the skills of a successful SE by closing deals

• Collaborate with Account Executives on account planning and strategy

• Take ownership of technical sales from start to finish for a range of opportunities

• Deliver product presentations and demos tailored to the client's business outcome, technical requirements and audience

• Develop and present custom demos based on customer needs or industry trends 

• Support marketing through evangelism activities such as participating in demo-driven webinars, and speaking at industry events, among others

What you’ll need to be successful:

• Prior experience in enterprise software Pre-Sales, ideally in the SMB segment

• Proficiency in quickly building trust with clients and the ability to influence key decision-makers throughout the sales process

• Familiarity with cloud technologies, including iPaaS, SaaS applications, cloud infrastructure, etc.

• A passion for technology and the ability to translate that passion into tangible business benefits for customers

• Proficiency in leading workshops, webinars and other customer-facing engagements

• Ability to demo and present a technical solution aligned with customer outcomes

• Excellent verbal and written communication skills, coupled with strong presentation abilities

• Willingness to travel as required within the EMEA region and to maintain flexibility regarding working hours 
   

What could also help you in the role:

• Knowledge of middleware, integration architecture patterns, microservices, enterprise messaging patterns, APIs, BPM, RPA, etc.

• Proficient in hands-on development, coding, and API design

• Track record of creating custom demos

• Business fluency in German is a preference

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