Principal Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is hiring for a Client Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your product and technical expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the Solution to the business outcomes for the customer.

This is what you get working for MuleSoft Solution Engineering UK:

• Working in a passionate Pre-Sales Solution Consulting team that puts teamwork first

• Leaders who really care about your development and success

• Working for a company that truly lives its core values Equality and Sustainability

• Working for one of the most innovative companies worldwide

What will you get to do in this role?

• Build positive relationships with internal and external partners to qualify deals, identify business value, and provide technical mentorship in order to set expectations to ensure customer success

• Conduct discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal

• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing

• Respond to Request for Information/Proposal documents

• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and standard methodologies that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation

• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing

• Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of driven and complementary technologies and vendors and how to position MuleSoft’s values in relation to them

• Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

You may be a good fit if you:

• Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change

• Have a desire to “Win As A Team”

• Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback

• Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people

These are qualifications you’ll need to be successful:

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences

• Skills to establish trust with clients, and the ability to influence key decision makers

• A passion for technology and an ability to translate that passion to impact business for our customers

• Experience with Solution Engineering or Presales

• Development experience and ability to understand code and debug against REST APIs or SOAP Webservices is preferred. Having Java skills is a plus.

• Experience with cloud technologies - SaaS applications, cloud infrastructure is preferred

• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs

• Ability to travel as needed within UK

• Degree or equivalent experience in IT / Business Informatics required. Experience will be evaluated based on the core competencies for the role

• Languages: English

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.