MTS - Tooling/DevOps UX Engineer (UI/UX)

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Join Salesforce as a UX Tooling Engineer and play a key role on the UX Foundations team, merging your passion for design systems with your engineering skills. In this versatile role, you will focus on developing tools that promote design system best practices, identify and mitigate anti-patterns, manage change effectively, and provide actionable insights into code readiness. Your work will empower our customers, partners, and independent software vendors (ISVs) to deliver high-quality user experiences consistently and efficiently using the Salesforce Lightning Design System.

At Salesforce, we aspire to create products people love. You’ll join a talented group committed to scaling design systems, and building lasting relationships between our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done. Our UX Foundations team plays a critical role in ensuring that our design systems are not only robust and user-friendly but also scalable and adaptable to meet diverse needs.

Key Responsibilities:

• Tool Development: Design, develop, and maintain tools that encourage the adoption of design system best practices and discourage anti-patterns.
• Change Management: Create solutions that facilitate smooth transitions and updates within our design system, ensuring minimal disruption and maximum efficiency.
• Code Readiness: Develop tools to assess and enhance the readiness of code, providing valuable insights and recommendations to our customers and partners.
• Collaboration: Work closely with UX designers, developers, and other stakeholders to understand their needs and ensure that the tools you develop meet those needs effectively.
• Best Practices Advocacy: Promote the adoption of industry-standard best practices within our design systems and development processes.
• Continuous Improvement: Stay updated with the latest trends and advancements in UX design and tooling, and incorporate these into our tools and processes.
• Support and Training: Provide training and support to users of the tools, ensuring they can maximize the value and efficiency these tools offer.

Experience/Skills Required:

• 5+ years in comprehensive product development within cross-functional teams.
• Experience with design systems and UX principles.
• Familiarity with change management processes and tools.
• Solid knowledge of web technologies, such as semantic HTML, JavaScript, CSS, and TypeScript.
• Experience using modern JavaScript libraries/frameworks such as ReactJS, Flux, Redux, Relay/GraphQL, Ember.js, and Node.js.
• Understanding of object-oriented programming languages (Java, C++, C#, Ruby, Python).
• Motivated by building phenomenal product experiences and being a technically strong engineering leader and individual contributor who can initially help design, architect, and code.
• Multi-functional collaboration with Product Managers, Designers, and other Engineers is essential to the success of this role.
• Experience contributing to and leading the delivery of impactful product features across all stages of development, from initial research, to UX design and prototyping, to testing and development.
• Experience owning technical architecture discussions and leading technical decisions for an engineering organization.
• Ability to write understandable, testable code with an eye toward maintainability.
• Experience in platform-centric design, beyond single-purpose apps.
• Excellent collaboration and interpersonal skills.
• Self-starter, capable of independent and collaborative work.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent training, fellowship, or work experience.
• Proficient in current development tools, along with an ability to quickly learn new tools as they emerge.

Desired Skills:

• Familiarity with Lightning Web Components and Salesforce Lightning Design System.
• Passion to improve the web for people with a diverse range of abilities.
• Experience using assistive technologies (such as JAWS, NVDA, and VoiceOver).
• Experience with agile software development, Continuous Integration (CI), and Continuous Deployment (CD).
• Experience with unit testing tools/frameworks such as Jest.

Why Join Us?

• Innovative Environment: Work with cutting-edge technologies and be part of a team that’s shaping the future of UX.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Join a supportive and inclusive team that values collaboration and creativity.
• Impactful Work: Your contributions will directly influence the quality of user experiences for our customers, partners, and ISVs.

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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