Pre-Sales Technical Architect

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce’s pre-sales Technical Architects are the solutions team members who know what’s possible and how to make it happen, no matter how sophisticated the challenge appears to be. Their domain and product knowledge allows them to serve as domain experts on the account team, not only in terms of product and domain knowledge, but also in how to craft the right solutions to satisfy both business and IT buyers. They are not afraid to dig into the inner workings of our platform to answer an exciting question or address an objection, and are equally comfortable speaking to a room of software developers as they are to the CIO. People who enjoy both working with technology in a deep way and relating to people will excel in this role. Curiosity, communication, and capacity for learning, are key pillars for successful Technical Architects.

Responsibilities:

• • Be the trusted advisor to our customers, prospects, and the broader Solutions Engineering (SE) team.

  • Work with customers in their aligned vertical or market segment to address and tackle a wide variety of technical challenges, using the industry -leading capabilities of the Salesforce Platform and portfolio solutions.

  • Work with solutions engineers to understand the customer's unique business challenges and conduct architecture and solutioning workshops.

  • Develop technical integration approaches, including data flow and architectural diagrams.

  • Continually participate in product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position.

  • Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities.

  • Develop relationships with customers, and help them to understand how the Salesforce platform & solutions fits into their overall technology strategy \ architecture.

  • Promote the value proposition, benefits, and advantages, of the Salesforce Platform including Hyperforce, Data Cloud, Agentforce, AI and more. Educate customers and peers on the possibilities of building and customizing Platform applications.

  • Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.

  • Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.

  • Continue to develop yourself as a technologist and as a presales professional in an encouraging, collaborative team environment.

  • Public speaking

Baseline Requirements:

• • Over 10 years of experience as a technical \ Enterprise Architect

  • Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.

  • Deep knowledge of enterprise software applications and their delivery

  • Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.

  • Knowledge of server-side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, JSON)

  • Database and data management fundamentals

  • Web and mobile application development and architecture

  • Application lifecycle management

  • Integration principles and tools

  • Enterprise data management tools and methods

  • AI Knowledge: Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.

  • Strategic problem solver, thought leadership and comfort communicating with executive audiences.

  • CRM Knowledge: Familiarity with Salesforce CRM and modern data stacks; comfortable discussing governance, security, and integration.

  • Understanding of IT compliance and security.

  • Understanding of REST API integrations, SDKs.

  • Strong oral, written, presentation, and interpersonal communication and relationship skills.

  • Willing and able to travel domestically adn when required, internationally.

  • Experience with design thinking, persona-based discovery or other innovation techniques.

Preferred Requirements:

• • Deep knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

  • Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions.

  • Proven experience presenting and demonstrating to senior business and technical stakeholders (CIO \ CTO \ CISO).

  • Fluent in Hebrew and English

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.