Global Rewards Director/Sr. Manager

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As a Global Rewards Business Partner for Japan and Korea you will provide consultancy support, anchored in compensation, to business leaders and ES (HR) leaders to maximise the impact of our Global Rewards portfolio. As the primary point of contact with key stakeholders locally and globally you will ensure senior-level awareness of the Global Rewards strategy, and ensure that local business priorities are reflected in the design and delivery of all Rewards programs. This role will be crucial in shaping the overall business/employee experience of Global Rewards programs in Japan and Korea to support the business in the attraction, retention and motivation of our growing workforce. The role requires an extensive knowledge of compensation and benefits in both markets as well as a blend of strategic thinking, fluency in data analysis and effective communication skills.

In addition this role will work with the HR leader in Japan for the broader ES Strategy and its execution.

This role will be focused in the following areas:

Trusted advisor:

• Operate as a trusted advisor and point person for all Global Rewards related matters for functional, regional or business unit leadership and ES Business partners.
• Work closely with various stakeholders - including functional and regional leaders; ES and other functional stakeholders; and employee representative groups - to ensure that the organization's compensation and benefits strategies align with overall business objectives by providing relevant perspective and feedback to the Global Rewards design and operational teams
• Drive alignment of the Global Rewards Business Partner engagement model to drive operating efficiency, flexibility and consistent service level across all of our client groups
• Understand the V2MOM (key business objectives) of the client group and approach problem solving from the perspective of how our work can support business outcomes.
   

Compensation support:

provide specific compensation consulting to key client groups across all compensation programs - including but not limited to;

• leading client groups through Salesforce's global cyclical compensation planning processes (merit, bonus, LTI planning)
• facilitate and conduct compensation rate reviews for local programmes (e.g. annual graduate intakes and internships).
• consulting on proposed salary adjustments and promotions to align with overall compensation strategy and company values and be the escalation point for local Recruitment compensation queries
• supporting the development and testing strategy for Rewards programs and systems and reinforce local awareness to ES and the wider business
• review and approval of local salary ranges to ensure local relevance with the global structure
• supporting M&A activity by providing local support, insights and feedback

Analysis and insights:

provide insightful analysis (leveraging all available resources, data and dashboards across the Global Rewards portfolio) and linking with the broader team to drive creative solutions to support key business objectives. Including but not limited to;

• analysis of market data, review job documentation, enabling management to make informed pay, promotion and benefit decisions
• advise on local benefit requirements and design choices/implications to ensure market relevant benefits solutions are implemented
• modelling, statistical analysis and costing of base, incentive and stock programs for guidance in impactful distribution of rewards
• generation of reports and management insights to assess the utilisation, effectiveness and cost-efficiency of compensation and benefits programs.
• provide support and guidance to the operations and shared service teams as needed

Collaboration and engagement:

• communication of changes to compensation and benefits programs to leaders - providing perspective, opportunities and linkage to strategic priorities
• providing guidance, education and escalation support to high complexity compensation and benefit cases, leveraging the support of the broader Global Rewards function as needed

Japan specific ESBP Support:

• Perform the role of Managing Director for the Salesforce Health Association ensuring the Health Association is staffed and provides the necessary services to all employees.
• With the regional ES leader providing holistic tools, insights, and solutions to local problems (i.e. commuting allowances)
• Leads critical local programs partnering closely with the Japan/Korea Employee Success Business Partner VP supporting the overall local talent strategy and its execution.
• Is a thought leader to the Japan ES org as the senior member of the team.
• Lead the rewards integration of employees and programs in any mergers or acquisitions in the region in partnership with the local ES team
• May take on clients as an ES Business partner

Requirements:

• • Minimum of 8+ years of experience in Compensation & Benefits
  • The ability to work in a fast-paced environment; highly numerate; ability to influence senior stakeholders; solutions oriented
  • Ability to prioritize and work on multiple projects simultaneously and strong attention to detail
  • Experience supporting a variety of client groups
  • Expertise in financial analysis, statistical analysis, and compensation modelling
  • Highly experienced using Google docs and Excel
  • Open, honest and results-oriented communication style - able to effectively and credibly interact with stakeholders at all levels including: ES Business Partners; business leaders; employees; and external vendors.
  • Confident presentation and facilitation skills
  • High level of personal integrity and comfortable operating with ambiguity - capable of balancing good governance with high quality client service
  • Strong, pragmatic problem solving skills, including the ability to effectively address issues in collaboration with others as appropriate: ability to proactively identify and manage potential problems
  • Sensitive to the dynamics of working across cultures
  • Curious, and appreciative of different work patterns while remaining committed to deadlines
  • Experience working in a matrix environment
  • People management experience preferred

Preferred Skills:

• Previous experience working in the high-tech industry or a fast growth environment (org size of 500 +）
• Experience working with Workday HRIS, Excel, Google Docs, Tableau dashboard creation, Slack

Personal Characteristics:

• • Drives Results, focuses on execution, commercially focused
  • Growth mindset
  • Courage to disrupt and innovate, resulting in continuous improvement
  • Curiosity with high intellectual curiosity
  • An ability to balance big picture with necessary day to day details and realities
  • Low ego, with the natural authority to inspire others
  • Resilience in the face of setbacks
  • The ability to give and receive constructive and honest feedback

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