Director, Strategy and Operations, Salesforce AI

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Director of Strategy and Operations, Salesforce AI, plays a pivotal role in shaping the strategic direction, driving operational excellence, and ensuring alignment across the company to drive our generational objectives to be the leader in AI+Data+CRM. 

They are responsible for supporting the broad Salesforce AI team in developing and executing our go-to-market strategy in partnership with product management, marketing, sales, customer success, pricing strategy, finance, and legal teams to ensure Salesforce AI's success in the market. This dynamic leader boasts a proven track record in strategic planning, execution, and cross-functional collaboration in complex organizations. They have experience in SaaS products, AI transformations, and product strategy in rapidly developing, high-speed markets.

Responsibilities:

• Support the development and execution of the go-to-market strategy for Salesforce AI products and services, ensuring alignment with overall business objectives.

• Manage key AI go-to-market programs from inception to completion, including planning, execution, and measurement of success metrics.

• Collaborate cross-functionally with product management, marketing, and sales teams to develop and execute pricing and packaging strategies that optimize revenue and market penetration.

• Support pricing and packaging strategy for AI, by working closely with our central monetization organization, finance, product, and others

• Communicate effectively by developing and delivering presentations to internal and external audiences, clearly articulating the value proposition and benefits of Salesforce AI products and services.

• Establish and facilitate regular operating rhythms and leadership meetings to foster collaboration, streamline decision-making, and ensure effective execution across the organization.

Qualifications:

• Bachelor's degree in business, economics, or a related field.

• 10+ years of experience in technology product management, marketing, or sales

• Experience in startups or smaller organizations that are building new categories

• Preferred direct experience with the current generation of AI capabilities

• Experience with managing cross-functional programs

• Excellent financial analysis and modeling skills.

• Ability to work effectively with cross-functional teams.

• Strong leadership and communication skills.

Additional Details:

• This role is based in San Francisco, CA.

• The ideal candidate will have a passion for AI and a strong desire to make a positive impact on the world.

• Salesforce offers a competitive salary and benefits package

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $183,600 to $266,300.

For California-based roles, the base salary hiring range for this position is $200,300 to $290,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.