Director, Solution Engineering - Public Sector

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Are you interested in developing people and possess a hunger to drive Salesforce’s offerings in PubSec? Do you have a passion to drive continuous learning & development and are motivated by driving innovation? Do you have deep expertise in the PubSec sector and have a point of view on how Salesforce solutions can bring government organizations and citizens closer to each other? Do you have vision to build bath breaking citizen centric services to enhance citizen experiences? Do you have the required exposure to the RFP led business motion? Or, perhaps you are currently a Presales Leader and want to work for the company that is consistently at the top of every “Best Places to Work” list. If any of the above resonates with you, we would love to connect with you.

This manager role will
Manage a team of solution engineers that are passionate about Salesforce and PubSec. Develop our way of selling that will build trust and demonstrate value of Salesforce’s Data + AI solutions for customers. Build competencies and scale for these new generations of technology within the extended Salesforce ecosystem (ISV partners/SIs/professional services). Be a trusted partner to your Sales leaders in driving predictable and consistent business outcomes. Be a visionary in evangelizing solution to newer areas of PubSec engagement. Innovate in areas of engagement of Government to government and government to citizen. Collaborate with all internal collaborators such as sales, marketing, customer success as well as global product management

Your Responsibilities:
- Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth across India in the PubSec vertical.
- Build an impactful team of SEs by crafting a collaborative and encouraging culture where the team drives innovation and delivers the best work in their careers.
- Hire inclusively, nurture talent, and invest in ongoing employee development & career progression.
- Provide pre-sales support for all sales activities including Account planning, pipe progression, product demonstrations, and other general sales support as a player/coach.
- Extend across other Solutions team to see opportunities to demonstrate all Salesforce technologies such as CRM, Marketing Cloud, Commerce Cloud, Mulesoft, Tableau and Slack
- Leverage business expertise to drive process improvements & innovation within the Solutions and Sales organization.
- Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management skills
- Participate in company-growth activities including industry GTM strategy, training, marketing efforts, and customer care.
Participate in solution design, BoM preparation, POC development & architecture design
Participate in pre bid/RFP meetings to qualify the opportunity & gain insights
Work with relevant partners to build compelling solutions to win RFP’s.


Required Qualifications:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 15+ years working in a sales, pre-sales, or related function in a commercial software company
- 10+ years exposure to PubSec vertical across PSU’s, Central Government & State government entities, Public Health etc.
- 5+ years with people management experience
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
 

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