Why SailPoint?
Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it.
If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.
SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations.
Experience a small-company atmosphere with big-company benefits
Competitive pay, 401(k) and comprehensive medical, dental and vision plans
Paid holidays and a flexible vacation policy
Great technical and career growth opportunities
Who You Are:
You are a self-directed, highly motivated, and experienced professional who excels in customer and partner-facing roles. Your strengths lie in managing details with exceptional communication skills and organizational prowess. You are adept at working with various teams and geographies, maintaining a focus on operations while possessing project management capabilities.
What You will Do:
In this customer and partner-facing role, your responsibilities will include coordinating resources for early customer support, workshops, and rule diagnostics. You will be a key communicator, ensuring the proper setup of customers and coordinating events and webinars. Your organizational skills will be crucial as you manage, and update project information ensuring the stakeholders and purchased services are being fully leveraged. Also, you will be responsible for contacting Customer Success Managers, confirming kickoff completion, and ensuring customer readiness. Your ability to discern appropriate discussions and maintain discretion in choosing whom to involve will be crucial for success.
Responsibilities:
Coordinate resources for setup support, workshops, and rule diagnostics
Confirm proper customer setup and coordinate events and webinars
Manage the project and customers using Smartsheet or other project management tools, updating and organizing information
Confirm kickoff dates and ensure project readiness
Initiate staffing requests and submit tickets for architect sessions
Exercise discretion in discussions and involvement of relevant parties
Requirements:
3+ years of professional work experience, with a focus on customer or partner-facing roles
Excellent organizational and communication skills
Experience in coordinating resources
Ability to coordinate events, webinars, and ensure proper customer setup
Strong operational focus with project management capabilities
Experience working with various teams, maintaining discretion and effective communication
Certifications: Project Management Professional (PMP) a plus, or Certified Associate in Project Management (CAPM)
Education: Bachelor’s degree or equivalent work experience
Travel: Up to 15%
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Jobs from our Partners
Cloud DevOps and Platform Engineer
ETS Engineer IV- Cloud
Other Jobs from SailPoint
Cybersecurity Triage Engineer
Staff Software Engineer
Staff Software Engineer
Manager, Solution Engineering
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 307 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
Cancel anytime / Money-back guarantee