Sr Site Reliability Engineer

Location: Bengaluru, Karnataka, India

Time Type: Full time

Job Description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

At Sabre, we’re passionate about building software that solves problems. In this role you will plan, design, develop and test software systems or applications for software enhancements and new products including cloud-based or internet-related tools.

Role and Responsibilities:

• Responsible for Operational Stability of critical client facing applications
• Responsible for defining Operational Requirements / arriving at Solutions / Estimating
• Provides requirements/monitors System Performance and Capacity Monitoring
• Leads Incident Management and is responsible for driving incidents to resolution
• Responsible for Production Readiness/Production & for Operational Documentation
• Defines Severity Definitions & Keeper of Sabre Compliance (MOS, Disaster Recovery)
• Advising and collaborating with our architecture and product development team on technical hardware and software issues.
• Manages outage and emergency situations with datacenter and application staff
• Ensuring platform availability and addressing operational issues as they arise in accordance with internal and customer SLA’s
• Knowledge resource on multiple projects/initiatives across the company for a variety of internal/external customers
• Defining, designing and implementing new and updated hardware and software solutions for production and non-production platforms.
• Coordinating infrastructure maintenance and upgrades with our Application teams
• Assist Change Management tasks, by coordinating them with Release Management and Application teams, as well as implementing changes with assistance from development team
• Maintain platform and applications documentation

EDUCATION: Bachelor's degree or equivalent.

EXPERIENCE:

• 5+ years of relevant experience.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously

Mandatory Skills:

• Google Cloud Platform (GCP)
• Terraform
• Advanced understanding of Unix/Linux
• CI/CD Tools
• Scripting Languages: Proficiency in Python, Shell, or similar for automation and troubleshooting.
• Oracle, SQL, Mongo
• Monitoring & Logging
• Network and Computer Operations
• Analytical capabilities
• Operations Working Experience
• Very good Communication & Leadership skills

Nice to have skills:

• Advanced understanding of web-based architecture and development techniques
• Experience on tools like SharePoint, JIRA, Service Now, ansible, GCO log Moinitoring
• Microsoft Office – Excel, Outlook, PowerPoint, Visio, and Word
• Experience in complex, high availability systems would be a plus

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.