Co-op: 2025 - CSE System Customer Support Engineer (Onsite)

Date Posted:

2025-03-26

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Customer Support Engineering organization is looking for a Data Lead for the F119 Program. In this role, you will work with a cross functional to develop and implement a database tool to track control system component removals, investigation/repair status, root cause and reliability disposition.

What You Will Do

• Manage Define high level database requirements with key stakeholders
• With clear requirements, determine a suitable platform
• Research creation resources (Internal or Outsource)
• Define final requirements to build database and associated budget estimate (Manpower and Budget)
• Receive approval to move forward to create. Obtain required funding
• Manage build ensuring requirements are met, publish build, test and deploy

Qualifications You Must Have

• Enrolled in a degree program in computer science.
• Knowledge of Python programming language with the ability to build and modify scripts for parsing files and accessing databases for data input and extraction.
• Experience with SQL, Oracle Databases, Java, & HTML and modern programming languages
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer

• Minimum GPA of 3.0
• Proactive and results-driven individual who thrives in a fast paced and dynamic environment 
• Ability to take ownership of assigned projects, handle ambiguity and independently drive for results 
• Ability to engage cross-functional teams.
• Ability to execute work independently through complex technical decision-making.
• Strong analytical problem-solving skills; and communication skills, including verbal, and technical writing.

Learn More & Apply Now!

What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility

The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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