SharePoint Support Engineer
Location: San Salvador
Time Type: Full time
Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
As a SharePoint Administrator, you will oversee the management and optimization of SharePoint environments, ensuring seamless functionality and governance compliance. You will troubleshoot issues, collaborate with infrastructure and business teams to design technical solutions, and support related applications such as OneDrive, Microsoft Teams, and Power Platform. Additionally, you will conduct regular audits, manage user permissions, and implement best practices to enhance SharePoint efficiency and security.
Responsibilities:
•This role requires SME skills in SharePoint and its related applications, such as OneDrive, Microsoft Teams, and Power Platform.
• Troubleshoot and resolve issues or escalate them to level 3 support as needed.
•Regular auditing of SharePoint environments identifying and reporting of governance violations.
•Work with the core infrastructure, development, and business teams to identify requirements and design technical solutions that are based on documented best practices for the SharePoint platform.
•Other duties as assigned
Required Qualifications:
•Managing SharePoint Online including web applications, site collections, sites, lists, libraries, and user permissions
•SharePoint 2019 – working knowledge of central administration, PowerShell administration modules, STSADM. Core site template and web part functionality
•Adding users, controlling access to document libraries, and setting permissions
• Strong knowledge of IT infrastructure, network, and directory services
• Familiarity with Data/Statistical analysis techniques and tools
Preferred Qualifications:
•Bachelor’s degree preferred in computer programming, Information Systems or similar field, or equivalent work experience in a computer-related field
• Experience with supporting OneDrive
• Experience with Power Platform
• Experience with Microsoft Teams
• Familiarity with accounting and business services environment
• Previous experience as a consultant
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].
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