Manager, Salesforce Solution Architect
Location: Kolkata
Time Type: Full time
Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Salesforce Solution Architect – Manager
Job Summary
We are seeking a seasoned Salesforce Solution Architect at the Manager level to lead the design and delivery of scalable, high-impact Salesforce solutions across multiple clouds. This role is pivotal in translating complex business requirements into robust technical architectures, driving innovation, and mentoring cross-functional teams.
Key Responsibilities
Solution Design & Architecture
Lead end-to-end architecture across Sales Cloud, Service Cloud, and Experience Cloud.
Design and implement solutions.
Translate business needs into clear, actionable user stories, acceptance criteria, and detailed functional requirements.
Lead Apex and Lightning Web Components (LWC) development, ensuring quality and performance.
Enforce DevOps best practices including CI/CD, automated testing, and version control (e.g., Git).
Guide configuration using declarative tools (Eg: Flows.).
Project Leadership
Manage delivery across multiple workstreams, including Business Analysts, Developers, and Consultants.
Conduct technical design sessions, estimate user stories, and oversee solution documentation.
Ensure adherence to Salesforce best practices and platform limits.
Stakeholder Engagement
Collaborate with business stakeholders, various internal teams, onshore teams, and technical teams to align architecture with business strategy.
Provide thought leadership on Salesforce capabilities and roadmap.
Governance & Quality
Conduct code reviews, compliance assessments, and performance audits.
Maintain architectural standards and ensure data security and integrity.
Mentorship & Practice Development
Coach junior architects and consultants.
Contribute to internal accelerators, reusable assets, and IP development.
Required Qualifications
11–14 years of experience in the Salesforce ecosystem, with at least 5 years in an architect role.
Proven experience across multi cloud like Sales Cloud, Service Cloud, Experience Cloud.
Additionally, Good to have experience in: Data Migration, Agentforce, CPQ, RCA, Data Cloud, MuleSoft.
Strong understanding of Apex, Visualforce, Lightning Web Components, and Salesforce integration patterns.
Required Certifications: Salesforce Administrator, Platform Developer I, Platform Developer II, Certified JavaScript Developer
Salesforce certifications preferred: Application Architect, System Architect, CPQ Specialist, MuleSoft Architect.
Excellent communication and stakeholder management skills.
Preferred Experience
Industry exposure in High-tech, TMT, SaaS, Manufacturing, or Professional Services.
Experience with Lead-to-Cash lifecycle and Quote-to-Cash implementations.
Shift Timing: 2 PM to 11 PM IST
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].
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