Director, Architecture

About Outseer

At Outseer we are empowering our customers to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions around the world to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud detection rates, lowest false positive rates, and lowest customer intervention in the industry. We stop fraud, not customers. See what others can’t at outseer.com.

What you’ll achieve:

The Director of Architecture at Outseer is responsible for leading a team of architects to ensure the architectural integrity, performance, and scalability of Outseer's software solutions. This role requires strong technical background, exceptional people management skills, and a deep understanding of the Fraud Industry. The Director of Architecture will lead the team in balancing strategic business objectives with solid architectural frameworks, while fostering a culture of accountability and extreme ownership within the team.

In this role, the Director of Architecture will play a pivotal part in advancing Outseer’s technological capabilities, positioning the company for continued success in the rapidly evolving fraud prevention landscape. You will be responsible for championing high-availability, fault tolerance, and disaster recovery practices across the product portfolio.

Essential Duties

• Lead a team of architects responsible for multiple products, including fraud detection platforms, data analytics, and security solutions. Adhering a culture of continuous learning, technical excellence and innovation.
• Define and drive the architecture and technology roadmap to support scalability and evolving business needs.
• Oversee architectural decisions across Outseer’s product portfolio, ensuring long-term scalability, performance, and resilience.
• Develop and communicate a clear architecture strategy that aligns with business objectives, driving continuous innovation and technical leadership.
• Drive the migration path for existing customers to the next-generation platform, ensuring seamless transitions and minimal disruption.
• Create and maintain the security architecture practices, especially when handling sensitive financial and fraud-related data.
• Establish and manage architectural governance (architecture review board), ensuring adherence to best practices and standards.
• Work with Product, Engineering, and Operations teams to ensure architectural decisions meet product goals, customer needs, and operational efficiency.
• Deliver executive presentations, both internally and externally, to communicate architectural strategies and progress effectively.
• Create a future state architectural vision and ensure its alignment to business and product strategy.
• Design and implement microservices architectures to enhance modularity, maintainability, and ease of scaling.
• Oversee API strategy and ensure seamless integrations with external systems and partners, keeping pace with evolving fraud landscapes.
• Deliver executive presentations, both internally and externally, to communicate architectural strategies and progress effectively.

Desired Requirements

• Bachelor’s degree required / MBA preferred.
• Strong communication and presentation skills at both executive and technical levels.
• 12+ years of experience designing, building, and supporting enterprise cloud software.
• Deep knowledge of cloud service providers, such as Azure, AWS or Oracle Cloud Infrastructure.
• Minimum 5+ years of direct team/department leadership experience.
• 5+ years of experience with high-performance transaction data systems.
• 5+ years of experience with high-performance data analytics.
• Experience with data streaming technologies, such as Apache Kafka.
• Experience with distributed systems and highly scalable architectures.
• Expertise in Cloud Native technologies, including Kubernetes and Containers.
• Experience with Windows, Linux, and Android development environments.
• Knowledge of SQL (Oracle experience is a plus).
• Familiarity with UX design methodologies and best practices.
• Knowledge of Machine Learning is a plus.

Desired Behaviours

• Strategic Alignment: Cascades strategic goals into departmental goals, ensuring alignment between the two. Translates broader organizational objectives into actionable targets for the department.
• Execution Focus: Sets high performance standards and drives execution. Mobilizes resources, removes barriers to success, and holds both self and others accountable for achieving results.
• Change Leadership: Drives change by challenging assumptions, taking responsibility for leading and executing change initiatives. Actively seeks opportunities to improve processes and embraces a proactive approach to change.
• Effective Decision-Making: Makes sound and timely decisions using problem-solving, decision-making, and planning tools. Analyses situations, gathers relevant information, and takes corrective action when necessary.
• Employee Development: Recognizes and understands the development needs and aspirations of employees. Takes these into consideration when assigning roles and responsibilities, fostering growth, and providing opportunities for skill enhancement.
• Employee Well-Being: Knows employees individually and cares for their well-being. Communicates their importance and value through words and actions, creating an environment where employees feel supported and appreciated.
• Clear Communication: Over-communicates by clearly translating corporate goals into departmental goals and targets. Communicates with passion and purpose, inspiring employees to listen and understand the strategic direction.
• Employee Engagement: Creates an environment that values listening to employees and encourages them to communicate their ideas. Actively seeks input, promotes open dialogue, and recognizes the importance of employee contributions.
• Ethical Conduct and Competence: Displays ethical character and competence, building trust through actions that align with integrity and intent. Demonstrates professional credibility in their role.
• Role Modelling: Serves as a role model for others by displaying high levels of commitment and energy. Demonstrates the organization's core values and sets high standards of behaviour. Influences others positively and acts as a good citizen of Outseer.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.