US CIO Office Senior Business Analyst/Project Manager

What is the opportunity?

Are you a talented, detail-oriented, and results-driven professional who is interested in delivering complex business and technical projects across multiple lines of business? Come join us as part of a new organization with a new vision for RBC US.

RBC’s Office of the US CIO is responsible for the oversight of US technology supporting the firm’s Combined US Operations (CUSO). The CUSO includes Capital Markets, Wealth Management, City National Bank, RBC Bank (US), Global Asset Management (GAM), and Functions within the US.

This unique combo role of Sr. BA and Project Manager is accountable to the US CIO for the establishment, governance and oversight of the newly created US CIO function.  This hands-on role is responsible for contributing to target operating model design, creation and execution.

This will involve cross organization coordination and business / technical analysis, including management and delivery of US technology projects supporting cross-LOB regulatory and business-driven initiatives. Finally, this role is responsible for ensuring consistency of execution governance and assurance across technology functions and projects supporting CUSO, including risk management and value realization.

What will you do?

• Support US CIO Change Management lead in oversight and governance of US Tech target operating model execution and business as usual (BAU) sustainability activities

• Wear many hats while contributing to CUSO creation efforts, including business and technical analysis, project quality assurance, and project management and governance

• Facilitate and engage in business analysis and definition of standards across platforms, coordinating with CUSO architecture as appropriate

• Perform a gap analysis between current and future states or process re-engineering; assess and recommend highest value-added solution options

• Assist in establishing priority and portfolio objectives leveraging business analysis expertise

• Understand the business context and the impacts of the proposed change to people, processes, organizational structure, policies, and technology

• Establish, develop, and maintain strong relationships with Sponsors, Stakeholders, RBC business, risk, and enterprise partners

• Champion strong project governance and execution assurance processes

• Prepare program roadmaps and implementation plans to align with executive and regulatory approval

• Manage overall project financials and track value for effective decision-making

• Work closely with executive leadership, project managers and 3rd party providers to enhance efficiency and successfully deliver multi-year programs on time

• Partner with cross functional teams to influence and navigate business and tech priorities and needs, reaching a consensus that will meet regulatory expectations and best business outcomes

• Determine the appropriate project structure, methodology, and tool set given the initiative and team while aligning to CUSO and enterprise standards

• Facilitate discussion leading to collective decision-making, goal setting and conflict resolution

• Remove impediments to delivery success through the proactive management of external dependencies and problem-solving, considering options and selecting solutions; escalate issues through business and/or IT channels where necessary

• Navigate and identify shared IT services and opportunities for rationalization, alignment and governance.

What do you need to succeed?     
Must-have

• 6+ years’ experience in business/technical analysis in a bank environment

• 6+ years’ experience in project delivery with waterfall and agile teams at a bank

• Experience within financial services sector supporting and delivering business and technical projects

• Experience managing complex initiatives across disparate stakeholders

• Experience with agile practices including scrum/Kanban, agile ceremonies (standups, backlog refinement, team demos)

• Understanding of IT Risk and Federal Reserve Board (FRB) Regulatory requirements to incorporate into project analysis and delivery

• Experience responding to and delivering FRB Matters Requiring Attention (MRA) or Matters Requiring Immediate Attention (MRIA), including constructing a plan and navigating complex, evolving or abstract requirements

• Experience scheduling activities across multiple and global delivery teams to deliver a common capability

• Strong communication skills with ability to work cross-functionally to articulate, measure and solve complex, often abstract issues in a fast-paced environment

• Excellent documentation, attention to detail, thoroughness and strong ownership of work

• Proficient with Microsoft Office applications (Excel, PPT, Project)

• Experience with JIRA, Confluence and Sharepoint

• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

• Experience with ITIL (IT Infrastructure Library), CMMi (Capability Maturity Model) and SDLC (Software Development Lifecycle)

• Expert knowledge and proven experience in requirements analysis and documentation:

• Scope Modelling

• Business Process Modelling

• Use Cases and Scenarios

• Data Requirements

• Business Rules Analysis and Decision Modelling

• User Interface Design

• Non-Functional Requirements

• User Stories, Story Decomposition, and Story Mapping

• Expert knowledge and proven experience in requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, Backlog Management

Nice-to-have

• Knowledge of Scaled Agile practices

• Experience with Planview and/or RBC MIS (Management Information System)

• Solid financial experience, ideally with capital expenditure requests

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work in a newly created role and organization

The good-faith expected salary range for the above position is $110,000 - $190,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

#LI- Hybrid

#LI-Post

#tech PJ

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Project Administration, Resource Coordination, Time Management, Waterfall Model

Additional Job Details

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYJersey CityUnited States of America40Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-01-162025-02-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above