Senior Technical Specialist, Mainframe Operating Systems

Location: TORONTO, Ontario, Canada

Time Type: Full time

Job Description

WHAT IS THE OPPORTUNITY?

As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance, and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors. 

WHAT WILL YOU DO?

• Install and support various z/OS mainframe products, primarily focused on Netview/System Automation.

• Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.

• Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software.

• Ensure products are kept at supported and current levels.

• Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly.

• Develop criteria for and participate in the evaluation of 3rd party vendors and software.

• Provide expertise and software management and support skills for mainframe products.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 10+ years of mainframe experience installing and supporting software products.

• 5+ REXX coding experience.

• IBM TSO, ISPF, JCL, SDSF, Netview/System Automation and SMP/E experience.

• Familiarity with and strong adherence to change management processes.

• A strong understanding of mainframe z/OS technology.

• Strong communication and interpersonal skills.

• Commitment to excellence in deliverables and support.

• Champion strong software management and technology currency.

Nice-to-have: 

• Knowledge of SSL/TLS and certificates.

• Strategic thinker with excellent interpersonal skills to work across functions and businesses.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-Post

#TECH PJ

Job Skills

Assembler (Programming Language), CLIST (Programming Language), Communication, Group Problem Solving, IBM COBOL, IBM DB2 SQL, IBM Software, IBM z/OS, Installation and Maintenance, Interactive System Productivity Facility (ISPF), Java (Programming Language), JES2, Job Control Language (JCL), Mainframe Modernization, Mainframe Operating System, Node.js, Programming Languages, Python (Programming Language), Red Hat Ansible, RESTful Web Services, Rexx, SMP/E, Teamwork, Technical Product Support

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-02-262026-07-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.