Lead IT Scrum Master

Location: MISSISSAUGA, Ontario, Canada

Time Type: Full time

Job Description

What is the opportunity?

As a Lead IT Scrum master within Insurance Technology, you will lead/contribute to key insurance technology projects through the use of RBC’s Agile Operating Model, stakeholder management and governance expertise to meet program goals. 

We are looking for strategic thinker, and passionate agile project management enthusiast to drive and support leadership team on executing data and digital strategy.

As a member of a dynamic, fast paced team, this role requires strong project management and extensive scrum master knowledge and experience, effective written and verbal communication skills, a strong work ethic and a demonstrated capability to multi-task effectively.  This role requires strong interpersonal, organizational and problem-solving skills as well as a demonstrated sense of urgency to respond to changing priorities at times.  This is complemented by a positive attitude and a willingness to take accountability for results achieved.

What will you do?

• Ensure strong, consistent application of the right Agile Leadership Capabilities through effective stakeholder and scope management, team leadership, and management of internal and external dependencies.

• Participate in quarterly Program Increment planning, setup JIRA boards for quarterly program increments, and manage scrum of scrums, remove impediments, and execute sprint ceremonies such as sprint planning, retrospectives and other scrum related activities.

• Demonstrate strong competence in Project Delivery Excellence by establishing and maintaining effective project governance routines, facilitating, and planning meetings and ceremonies in alignment with RBC's agile Framework and project governance policies to ensure clear, concise and timely communication across project deliverables, including management of project financials and understanding of benefits and business outcomes.

• Actively coach teams on agile mindset and SCRUM theory and tailer facilitation techniques to match team dynamics and agile maturity.

• Uphold effective Risk & Issue Management by proactively identifying, documenting, and managing risks and issues with clear mitigation plans.

What do you need to succeed?

Must-have

• 5+ years of Scrum Master experience in SAFe agile delivery environment.

• Undergraduate degree with Certified Scrum Master or equivalent certification required.

• Extensive working knowledge of SDLC and Agile delivery methodologies and proven experience in coaching SCRUM.

• Advanced project management knowledge including plan development; scheduling methodology; project metrics gathering, analyzing, and reporting; risk assessment and quantification methodologies; cost/benefit analysis and alternatives identification; budgeting, financials and benefits management.

• General management skills including negotiating, communicating and team building.

• Proficiency in JIRA and Confluence

Nice-to-have

• Advanced Certified Scrum Master Certificate and Certified SAFe Practitioner or equivalent.

• Experience in a matrix environment, such as a large, publicly traded corporation

• Knowledge about Insurance domain

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Opportunities to building close relationships with clients

#LI-POST

#TECHPJ

Job Skills

Agile Estimation, Agile Framework, Agile Kanban, Banking, Facilitation, Financial Services Operations, Group Problem Solving, Leadership, People Management, Team Coaching

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-03-112026-05-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.