Job Summary
Job Description
What is the Opportunity?
The Enterprise Change Management Transformation & Strategy team is seeking an SRE automation engineer who has experience working across the full stack, building automation solutions that enable positive user experiences and measurable business growth by streamlining IT Change Management processes and proactively takes actions to optimize operations.
This individual will leverage automation-driven control monitoring and control assurances for ITIL technologies including ServiceNow, Tableau, and home-grown application development. You will have the tools and resources needed to achieve extraordinary results that render a significant impact extending beyond the boundaries of traditional SRE roles. If you are a strong technical professional with proven experience evaluating industry best-of-class technical approaches—we have a spot for you on our team.
What will you do?
Automate processes with Python, JavaScript (or equivalent languages), identify opportunities for efficiency gains, and enable continuous integration.
Maintain and improve upon existing automation applications and enacting new automation initiatives that increase the efficiency of the change management team.
Create and maintain ML and generative AI Models.
Collect and document users' requirements and develop logical specifications. Research, evaluate and synthesize technical information to design, develop and test application.
Develop new features in support of rapidly emerging business and project requirements.
Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
Maintain TSS compliance for all environments including sub systems (such as DBaaS instances and micro services) and ensure vulnerabilities are resolved.
Support and lead the implementation of automation use cases and provide support for SRE processes and standards.
Participate in meetings and training sessions to review and understand new technology and service deployments.
What do you need to succeed?
Must Have:
Coding experience in Python, SQL and NoSQL database programming languages.
Ability to analyze data using Python libraries like Numpy, Pandas, and Scikit-learn.
Experience creating and maintaining Tableau dashboards.
Experience developing, testing, and troubleshooting automation scripts using REST APIs
Experience working with DevOps CI pipelines (GitHub, Jenkins, Helios) and associated security protocols.
Ability to create a seamless and intuitive User Interface.
Excellent interpersonal and communication skills (written and verbal), time management and prioritization skills.
Experience of code review, creating test plans and test cases written by peers.
Experience with architecture/process workflow analysis and design.
Nice-to-Have:
Familiarity with monitoring tools like ELK stack.
Familiarity with ITSM.
Experience with SRE (Site reliability Engineering) Tools such as PagerDuty.
Familiarity with ServiceNow and its development environment.
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
#LI-Hybrid
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Integrations, Application Maintenance, Applications Architecture, Automation Technology, Design, Detail-Oriented, Elk Stack, Enterprise Application Delivery, Enterprise Change Management (ECM), GitHub, Group Problem Solving, IT Service Management (ITSM), Jenkins (Software), Pandas Python Library, Programming Languages, Python (Programming Language), Python Numpy, RESTful APIs, Scikit-Learn, ServiceNow Flow Designer, Software Development Life Cycle (SDLC), System Applications, Tableau (Software), Tableau ServerAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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