Infrastructure Resiliency Engineer

What is the Opportunity?

The Disaster Recovery and BCM team within the Data Centres and Operational Resiliency department is responsible to support RBC’s critical business processes by ensuring technology is prepared to recover from the unexpected. As an Infrastructure Resiliency Engineer, you will be responsible for assessing disaster readiness and overall application resiliency based on critical risks. You will develop and apply guidelines for resiliency and disaster readiness, review DR plans and recommend architecture improvements to mitigate risk and remove single points of failure. You will be part of an important program of continuous improvement that ensures the ongoing resilience of RBC as we become a digitally enabled relationship bank.

What will you do?

• Assess critical business processes from an end-to-end perspective in order to identify resiliency risks and recommend technology and process changes.

• Apply DR Infrastructure Guidelines to design highly resilient and disaster ready infrastructure solutions.

• Prepare Runbooks and Playbooks for global data centre disaster recovery.

• Participate with the Disaster Recovery team on exercises and contribute recommendations on continuous improvement.

• Partner with the ITSM team to monitor Incident and Problem tickets and participate in root cause analysis to specify Resiliency or DR recommendations.

• Research and remain current on multiple technology platforms including virtualization, databases, middleware, Cloud and SaaS.

What do you need to succeed?

Must-have:

• Operational experience (on-call break-fix) with either Windows or Linux servers, and a functional understanding of both.

• Good understanding of IT infrastructure including server virtualization, databases, SAN and NAS storage, messaging, and networking.

• Experience with resiliency design including clusters, high availability and failover.

• Experience with Disaster Recovery including design, exercise planning and execution.

• Well organized with good verbal and written communication skills.

Nice to have:

• Project management experience.

• Experience with ServiceNow.

• Familiarity with multi-tier application design.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Flexible work/life balance options.

• Opportunities to do challenging work.

#LI-Hybrid

#LI-Post

#TECHPJ

Job Skills

Building Architecture, Continual Improvement Process, Critical Thinking, Design, Disaster Recovery (DR), High Availability, Information Technology (IT) Infrastructure, Informed Decision Making, Planning Ability, Results-Oriented, Verbal Written Communication (Inactive)

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2024-11-192025-01-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above