Strategic Enterprise Sales Director (Retail Technology)

As Strategic Enterprise Sales Director, you will lead Rockbot’s most strategic, high-impact deals, focusing on building relationships with large customers that have significant in person customer bases, including big-box retailers, hospitality organizations, restaurant chains, and those involved in retail media. You will quarterback complex six- and seven-figure, multi-product opportunities, collaborating across the organization to ensure successful outcomes. This role requires a highly strategic individual with experience in navigating long sales cycles, engaging C-level executives, and closing enterprise-level deals.

You will be responsible for driving revenue growth by targeting top-tier clients across enterprise opportunities, where Rockbot’s audio and digital solutions can provide enhanced customer experiences and drive brand engagement. Your role will involve working closely with product, marketing, customer success, and sales teams to craft tailored solutions that address the specific needs of these sectors.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we’re having a great time doing it! 

You Will:

• Quarterback High-Value Deals: Lead the strategy and execution of our most complex, multi-product deals with enterprise clients in big-box retail, hospitality and restaurants. Drive cross-functional collaboration, ensuring all stakeholders are aligned and engaged throughout the deal lifecycle.
• Engage with C-Level Executives: Build and nurture relationships with top executives at retail, hospitality, and restaurant chains, positioning Rockbot as a strategic partner in delivering solutions that enhance customer engagement and operations.
• Sell Retail Media Solutions: Identify and develop opportunities in retail media by helping clients monetize their digital assets (such as in-store screens, mobile apps, and online platforms) through Rockbot's tailored advertising and media solutions. Provide insights into leveraging first-party data to drive targeted advertising.
• Collaborate Across Teams: Work closely with product, marketing, ad sales, and customer success teams to deliver customized solutions tailored to the needs of major clients, ensuring a seamless experience from initial engagement to deal closure.
• Target Strategic Accounts: Identify and strategically pursue high-impact opportunities across high-impact clients focusing on customers with large customer bases. Develop tailored strategies that resonate with key decision-makers and drive meaningful business outcomes.
• Optimize Platform and Ad Sales: Collaborate with ad sales and platform teams to deliver comprehensive packages that maximize value for large-scale clients, driving revenue across multiple channels and services.
• Develop and Execute Client Strategies and Service Deliveries: Build long-term relationships by creating and implementing strategies that maximize value for our largest and most complex clients, ensuring retention, expansion, and ongoing satisfaction by quarterbacking strategic and well executed service delivery. .
• Drive Success for Multi-Product Deals: Manage all aspects of large-scale, multi-product deals, from proposal development to negotiation and final delivery. Leverage internal teams and resources to ensure timely and successful execution.
• Enhance Client Relationships: Maintain and grow relationships with clients who have large-scale operations across retail, hospitality, restaurants, and retail media, acting as their strategic partner and ensuring ongoing engagement and satisfaction.
• Report and Optimize: Provide data-driven insights into sales performance, pipeline health, and deal outcomes, continuously refining your approach to target larger opportunities and optimize results in these key sectors.

You have:

• 10+ years of enterprise sales or business development experience, with a focus on selling multi-product solutions to big-box retailers, hospitality organizations, restaurant chains, and C-level executives.
• Proven track record of closing six- and seven-figure deals, with extensive experience navigating complex sales cycles involving multiple stakeholders.
• Experience in OOH or retail media sales and a strong understanding of how to help businesses leverage their digital assets to drive revenue through targeted advertising solutions.
• Strong ability to lead cross-functional teams and quarterback deals from start to finish, ensuring alignment across departments and delivering on client needs.
• Technically savvy with deep product knowledge, able to understand, explain, and customize solutions based on the specific technical needs and challenges of each client.
• Deep knowledge of the retail, hospitality, restaurant, and retail media sectors, with a strong network of C-level contacts in these industries.
• Experience in ad sales and platform sales is a plus, with a demonstrated ability to optimize sales across multiple revenue streams.
• Strong analytical and strategic thinking skills, with a data-driven approach to improving sales outcomes and driving revenue growth.

About Rockbot: 

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need.  Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $175K - 215K base, plus commission, equity, and benefits for all team members. In addition to base salary, this role will be eligible for a variable commission based on KPIs and goals. 

Our Values:

• Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
• Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.  
• Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters.  
• Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. 
• Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
• Integrity: We say what we mean, and do what we say, simply, clearly, honestly. 

Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.