Software Development Engineer 5

Say hello to possibilities.

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team
messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

About RingCentral Events:

RingCentral events is an all-in-one solution for virtual, onsite, or hybrid events where AI enhances every milestone, from planning to execution.

Position Overview:

As a Backend Engineer for RingCentral Events, you will play a pivotal role in building and maintaining our virtual event platform. This role demands a strong skill set in backend development with Ruby on Rails & good experience working on Docker, Kubernetes & Terraform ensuring our product's scalability and performance for large audience events.

Key Responsibilities:

● Build and maintain scalable backend systems using Ruby on Rails, ensuring robust performance for large-scale virtual events.
● Experience as a full stack engineer building cloud native web applications from frontend development with TypeScript, JS and React to backend development with RoR, NodeJS
● Implement cloud-based solutions using AWS, with a focus on high availability and scalability.
● Develop reliable and scalable solutions for both virtual and onsite environments, catering to a large number of concurrent users both virtually and onsite.
● Collaborate with globally distributed cross-functional teams on product development.
● Take part in on-call responsibilities (~1 day/month) to ensure continuous availability and quick response to issues in production.

Qualifications:

● Minimum 15+ yrs of experience in backend development, with significant expertise in Ruby on Rails.
● Demonstrate proficiency in developing cloud-native applications for large-scale, high-traffic environments (AWS, Azure).
● Experience in developing RESTful APIs and/or GraphQL.
● Knowledge of caching mechanisms, such as Redis.
● Experience with messaging queues like Kafka or RabbitMQ.
● Familiarity with database management systems like AWS Aurora and PostgreSQL.
● Hands-on experience with Docker, Kubernetes
● Strong problem-solving skills and ability to analyze and debug complex systems.
● Eagerness to learn and stay updated on backend development practices and new technologies.

Nice to have:

● A reliability-oriented mindset with a focus on designing and building resilient
architectures.
● Experience maintaining pipelines using tools like Gitlab CI/CD or Github Actions.
● Familiarity with infrastructure as code (IaC) using Terraform, focusing on infrastructure management and scalability.
● Previous SRE experience or knowledge, giving you a heightened awareness of what data to collect, how to display it, and how users can benefit from it.
● Experience with technologies like WebSockets, WebRTC, and RTMP to develop real-time communication and streaming capabilities.