Director, IT Infrastructure (Full Time; Multiple Openings)

Location: Belmont, California

Time Type: Full time

Job Description

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible for managing the design, implementation and operation of computer network infrastructure supporting RingCentral's cloud business communications solutions.

To succeed in this role you must meet the following requirements:

• Own the infrastructure roadmap and drive modernization, scalability, security and operational excellence

• Lead teams across cloud, systems and network functions

• Track team performance metrics, coaching and training to manage staff performance, develop

• Oversee cloud, identity, virtualization, storage and compute environments

• Ensure reliability and performance of enterprise networks, firewalls, VPN, SD, WAN and WiFi

• Partner with Security team to implement zero-trust, identity governance and compliance

• Lead infrastructure projects, upgrades, migrations and lifecycle operations

• Manage budgets, vendor relationships, contracts and cost optimization

• Communicate risks,priorities and progress to executives and cross-functional stakeholders

• Serving as network subject matter and policy expert

• Continuously identifying and leveraging new technologies or methodologies

• Ensuring operation of the Global RingCentral Corporate network environment

• Developing standards, procedures and other documentation to guide Infrastructure team members in performance of their function

• Providing direction and training for other network engineers and administrators

Desired Qualifications:

• U.S. Master’s degree in Computer Science, Electrical Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Electrical Engineering or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.

• Experience with IP Routing Protocols (BGP, OSPF), multi-vendor hardware and software environments (Cisco, Palo Alto Networks), Network Concepts (Etherchannel, LACP, STP, QoS), Network Security (IPSec, VPN) is required.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Parental support for children with developmental and learning disabilities

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.