Site Reliability Engineer

Reward Gateway

Hybrid

London, England

Full-time

Mid Level

Salary not listedPosted 4w ago

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Real job — pulled straight from Reward Gateway’s careers page · Verified July 14, 2026 · No reposts.

Reward Gateway is hiring a Site Reliability Engineer — a full-time, based in London, England role. Apply directly on Reward Gateway's careers page below.

Site Reliability Engineer (SRE)

Department: Engineering

Employment Type: Full Time

Location: London, London, London, Hybrid

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in Our Mission

Due to expansion, an opportunity has become available for a Site Reliability Engineer to join our team to help us transform our existing operational workloads to an SRE approach.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

A flexible holiday plan of up to 40 days per year
£400 a year Wellbeing Allowance
Private Medical Insurance
Allowance for professional development books, E-books, and podcasts
Contributory pension scheme
Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, Hybrid Working:

Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.

What You’ll be Doing:

Integrating tightly with our Product Engineering teams
Following SRE practices and maintaining high standards of compliance
Implementing a new standard of observability utilising SLI/SLO/Error Budgets
Continually evolving our observability platforms for greater coverage
Using a code-first approach to build and changes to reduce TOIL
Advocating a strong focus on availability, reliability and uptime
Liaising and embedding with the Engineering teams for the constant evolution of metrics
Working towards planned roadmap goals
Actively taking part in the daily stand-ups and keeping sprints on track
Keeping up-to-date documentation in the JIRA & Confluence tools
Taking part in SRE Incident Management processes
Acting as a key Incident Commander within the Incident Management process
Taking part in SRE On Call
Ensuring a focus on cost efficiency for the platforms & services
Working with team members to foster collaboration and ongoing communication with stakeholders

Experience and Skills You Need in this Role:

Proven experience in DevOps or SRE, with a keen interest to learn and grow as a Site Reliability Engineer
Observability product experience (eg Datadog)
Managing services using SLI/SLO & Error Budgets
Experience with AWS or other cloud providers
Experience in HA environments
Automation skills through Terraform, Python, Bash or similar
Good SRE skills with a good understanding of SRE practices
Some understanding of SQL, PHP, Kubernetes, CI/CD advantageous
Ability to work both independently and as part of a team
Ability to work under pressure and be highly reliable
Adaptability and flexibility to change in a fast-moving environment
An ability to learn new tools and processes quickly and impart that knowledge

The interview process:

Screening video interview with the Senior Talent Acquisition Partner
Interview with the Head of DevOps / Development & Director of Infrastructure
Final interview with the Director of Infrastructure & Head of SRE

Be comfortable. Be you.

At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

We hire BETTER.

From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.

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