Mission Solutions Manager - Network

Team: Go-To-Market

Location: Remote, USA

Commitment: Full-Time

Workplace Type: remote

Responsibilities

• Own end-to-end system integration for fielded mission solutions combining UAS, sensors (including RF-enabled systems where applicable), edge compute, mobile devices, and network transport.
• Design, configure, and troubleshoot field networking for distributed environments: IP planning; bridging vs. routing; VLANs; NAT; DHCP/DNS; multicast/unicast considerations; and performance constraints over low-bandwidth or high-latency links.
• Diagnose and resolve system issues across link, network, and application layers using structured troubleshooting, logs, and packet capture tools (e.g., tcpdump/Wireshark), and implement durable fixes through configuration, automation, documentation, or engineering escalation with clear repro steps.
• Serve as a technical liaison between Mission Solutions, Engineering, Product, Operations, and external partners—translating field requirements into actionable technical work and driving resolution to completion.
• Prepare, configure, test, and deploy mission hardware kits and supporting equipment; validate readiness and ensure repeatability through checklists and “golden configuration” baselines.
• Provide field support for customer operations, evaluations, and demonstrations, including setup/teardown and on-site troubleshooting as needed.
• Develop and maintain SOPs, runbooks, reference architectures, and network/wiring diagrams to standardize deployments and reduce friction for field teams.
• Manage Mission Solutions equipment readiness: inventory status, assignment tracking, kit standardization, and lifecycle coordination (repairs/RMAs/vendor coordination).
• Assist with forecasting, procurement inputs (BOMs/buy lists), and operational planning to support mission schedules and partner needs.
• Help establish and run recurring internal coordination rhythms (readiness reviews, integration syncs, after-action feedback loops) to improve execution velocity and quality.

Requirements

•  Demonstrated ability to independently integrate and troubleshoot complex hardware/software systems in real-world environments.
• Strong practical understanding of IP networking fundamentals, including L2/L3 concepts, bridging vs. routing, DHCP/DNS, NAT, TCP/UDP behavior, and basic multicast.
• Hands-on experience with at least two of the following domains: Networked unmanned systems (UAS) and payload integration, Edge compute (Linux-based systems; embedded/rugged compute a plus), Field networking (bridges, routers, managed switches, Wi-Fi links, constrained networks), Sensors or communications-adjacent systems (including RF-enabled platforms or detection systems)
• Ability to collaborate effectively with engineers and technical stakeholders, providing clear documentation, logs, and reproducible problem statements when escalation is required.
• Strong written and verbal communication skills; ability to produce clear technical documentation that others can execute.
• Highly organized and detail-oriented, especially in equipment readiness, configuration management, and field logistics.
• Willingness and ability to travel up to 40% and support operations in field environments.
• Ability to lift and move typical field equipment cases and supporting hardware.

Nice to Haves

•  Prior experience operating, integrating, sustaining, or training on DoD/government fielded systems and mission equipment in operational or training environments.
• Familiarity with DoD field practices (equipment accountability, kit readiness, comms discipline, documentation standards, and working under time constraints).
• Veterans and transitioning service members are strongly encouraged to apply, especially those with hands-on experience in one or more of the communities: Tactical communications / comm-electronics (radio/comms system integration, network planning in austere environments, field troubleshooting), UAS / CUAS integration support (payload integration, data link/network integration, sensor-to-app workflows, field kit readiness), ISR / sensor integration roles (integrating multi-sensor systems, managing mission data flows, field validation and troubleshooting)SIGINT-adjacent / RF sensing support (signal monitoring/characterization support, DF/geolocation support, collection workflow support—within authorized roles), Electronics maintenance / avionics / systems maintenance (hardware bring-up, cabling/connectors, bench + field troubleshooting, configuration control), Field service / technical operator roles supporting deployed systems and mission partners (setup/teardown, readiness, sustainment)
• Experience working with bridged or multi-subnet environments and designing connectivity for systems that must share data across multiple networks.
• Exposure to RF concepts, RF-enabled sensors, direction-finding/detection systems, or tactical communications ecosystems.
• Familiarity with geospatial/3D workflows (photogrammetry/videogrammetry), mission planning, and data-handling in constrained environments.
• Scripting/automation experience (Python/Bash/PowerShell) to support deployment, health checks, log capture, and repeatable setup.
• FAA Part 107 certification.
• Active or prior security clearance (preferred, not required).

Compensation

• Salary ($100,000 - $120,000) + Equity 
• Salary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data.

Benefits

• Medical, Dental, Vision coverage
• HSA/FSA options
• Parental Leave
• 401(k): 100% match for the first 6% contributed
• Unlimited Paid Time Off
• Home Office Stipend