Deployment Quality Assurance Analyst
Location: Philippines
Department: Deployment
About Us:
RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries.
The Deployment Quality Assurance team ensures the accuracy and reliability of our analytic solutions for customers and partners. We work closely with service engineers and clients through multi-phased workstreams to validate data quality and optimize system performance.
Job Summary:
Identify issues and assure the accuracy of the data produced by our software meets our accuracy benchmark
Responsibilities:
- Auditing and adjusting various data sets and technologies
- Documentation of results for analysis and improvements
Skills:
- Ability to ensure traffic counting is done correctly, if it doesn't meet our standard troubleshooting to achieve standard (95%)
- Ability to work largely unsupervised
Knowledge:
- Have a moderate understanding of RetailNext software analytics and hardware
- Ability to effectively use tools for completing Audits (Audit Console, Gsuite, etc.)
Talents:
- Ability to accurately complete audits (by Retailnext standards)
- Ability to communicate effectively at all levels with peers/managers for escalation, feedback, etc.
- Completing all assigned audits on time within company SLAs.
What's it like to work here?
- Remote Work
- Work from anywhere for 90 days yearly
- Autonomy & Growth
- Flexible schedules, ownership, career investment
- Customer Obsessed: Everything we do is for our clients.
Perks & Benefits
- Best Self Allowance
- Annual stipend for personal growth
- Recharge Days (Monthly company-wide day off)
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