Sr. Adv Reliability Engineer

Location: AGUASCALIENTES, AGS, Mexico; Hybrid

The Sr. Adv Reliability Engineer in Resideo will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems and infrastructure health to help the company continue advancing their innovation. The successful candidate will have the cloud and devops culture embedded in their work habits. This role will help drive these practices in the overall transformation of operational support.

JOB DUTIES:

• Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS
• Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar.
• Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes.
• Build, delivery and deployment by using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar.
• Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic , DataDog or similar.
• Oversee all planned outages, assess RCA and assist with major upgrades to ensure minimum downtime.
• Be part of a L3 team, spread across 3 time zones, to support troubleshooting IT platforms issues, when required (escalated from previous support levels L1 and L2).

 

YOU MUST HAVE:

• 3+ years of experience with public cloud platforms (Azure preferred), including deployment and management of scalable services.
• 5+ years of experience administering Windows and/or Linux environments in enterprise settings.
• Hands-on experience with Infrastructure as Code (IaC) tools (Terraform preferred or equivalent) for provisioning and automation (2+ years).
• Strong expertise in observability and monitoring tools (e.g., Elastic, Grafana, Prometheus, Datadog, Dynatrace) to ensure system performance and reliability.
• Proven experience managing distributed, high-availability systems across multiple regions, including containerized environments (Docker, Kubernetes), with strong English communication skills (written and verbal).

WE VALUE:

• Public Cloud (Azure or AWS) Certifications – Professional level preferred
• Comfort with both Linux and Windows administration
• Background with scripting technologies: PowerShell or Bash or Python
• Knowledge of monitoring and logging systems (e.g. ELK stack, Grafana, Icinga2 or similar).
• The right candidate for this role is passionate about technology, collaborates with product owners and technical stakeholders, thrives under pressure, and is laser-focused on delivering exceptional results. 

 

WHAT'S IN FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

 

 

#LI-JB1

#LI-HYBRID
 

About Us

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

The Sr. Adv Reliability Engineer in Resideo will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems