SAP Technology & Platform Services Leader

Location: CHIHUAHUA, CHIH, Mexico; Hybrid

The Senior Manager – SAP Platform & Technical Services is responsible for leading the end-to-end SAP technical landscape, including Basis, ABAP development, Integrations, Security, and Run Support. This role ensures the stability, performance, and security of the current SAP ECC environment, while playing a key leadership role in shaping and delivering the future-state transformation to Cloud and S/4HANA. The position operates at the intersection of platform engineering, application delivery, and business continuity, partnering closely with functional teams, infrastructure, and business stakeholders.

JOB DUTIES:

• Own end‑to‑end availability, performance, and reliability of SAP platforms
• Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery
• Ensure 24x7 operational stability with strong incident, problem, and change management
• Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support)
• Define and manage SLAs, KPIs, and accountability across all technical services
• Maintain and optimize the SAP ECC (EHP7) landscape
• Manage technical risk related to obsolete components, patching limits, custom code, and technical debt
• Ensure compliance with internal controls, audits, and regulatory requirements
• Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness
• Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation
• Partner with business and architecture teams to design scalable, future‑proof solutions
• Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners)
• Ensure resilient, monitored, and traceable business transaction processing
• Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment
• Manage vendors and partners, ensuring SLA performance, cost efficiency, and continuous improvement
• Deliver success through high availability, fewer incidents, faster delivery, reduced technical debt, and strong security posture

YOU MUST HAVE: 

• 5+ years SAP experience with strong technical foundation across: Basis / platform operations, ABAP and custom development lifecycle, Integrations (IDoc, EDI, APIs, middleware), SAP Security / GRC.
• Proven leadership of multi-disciplinary, geographically dispersed technical teams
• Experience managing complex SAP ECC landscapes
• Strong understanding of S/4HANA architecture and migration approaches
• Experience with cloud platforms (Azure/AWS) and SAP hosting models
• Experience of migrating on-premise SAP solutions to cloud platforms
• Vendor management and outsourced service delivery experience
• Advanced verbal and written English communication skills

WE VALUE:

• Experience with SAP RISE / Private Cloud
• Knowledge of Clean Core strategy and SAP best practices
• Experience supporting spin-offs / TSA environments

Core Competencies

• Strong ownership mindset – accountable for platform outcomes
• Able to operate at both hands-on technical and strategic levels
• Effective communicator with business and executive stakeholders
• Drives standardization, simplification, and automation
• Comfortable operating in transformation and ambiguity

WHAT'S IN IT FOR YOU? 

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. 
• A collaborative and inclusive work environment where your contributions are valued. 
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. 
• Access to cutting-edge tools, resources, and a supportive team to help you excel. 
• The chance to work with a global, innovative company shaping the future in its industry. 

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About Us

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.