Observability DevOps Engineer

We are looking for an Observability DevOps Engineer to join our ISR team.
As an Observability DevOps Engineer at Via, you will be in-charge to develop solutions that serve workflows and processes that increase Reliability and Observability of Via’s production systems. You will be a core member of the Via Engineering team. Via engineers are experienced, highly motivated, independent, fast learners, great problem solvers, and are super fun to work with.

What You’ll Do:

• Programming in Golang, Python packages and modules that drive our platform.

• Be a focal point for Observability roadmap and best practices.

• Ability to troubleshoot applicative code and its dependencies.

• Taking responsibility for enabling and maintaining traces, logs, and metrics infrastructure within the organization.

• Creating Platform & Applicative Solutions

• Implementing saturation and preventive metrics & alerts - PromQL, SQL, Lucene.

• Working with Terraform, Terragrunt, CloudFormation, and self-hosted runners.

• Plan & Manage Department cross Company Projects

• Automation with GitLab, Jenkins, Python, AWS and Bash.

• Work without detailed requirements - you are responsible for thinking about the details during the work process.
  
  

Who You Are:

• Hold a BSc. in Computer Science or an Engineering field.

• Minimum 5 years of experience in a similar position.

• Experienced with a development cycle with at least 2 of the languages Go, Java, Python, C, Javascript

• Familiar with Test Driven Development Cycle

• OSS Programming Skills 

• Experience with OpenTelemetry, Grafana

• Experience with ElasticSearch, Prometheus, VictoriaMetrics

• Organizational & Data-driven mindset.

• Experienced with the AWS development cycle.

• Have experience Monitoring & Troubleshooting Critical Production Systems 

• Have experience with Kubernetes and its internals, familiar with Argo CD & GitOps concept.

• Fast learner: able to quickly master concepts, disciplines, and methods.

• Can work independently, build work plans, and manage tasks efficiently.

• Team player: understands the goals of the team and works towards them.

• Pragmatic: able to transform difficult problems into simple ones and solve them effectively.

• Concise: gets things done in a simple and elegant way.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

We’re committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.

Ready to join the ride?