About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team
You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
About the Role
You will work in collaboration with our customers and account managers to maximize the value delivered by the world’s largest email-based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability.
This is achieved through a range of activities, such as proactive analysis of accounts to identify improvements, optimizing the risk assessment to more accurately detect high risk transactions and providing thought leadership to customers during business reviews.
We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analyzing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce.
Responsibilities
- Support business reviews for key accounts by presenting analytical insights on customer deployments.
- Proactively monitor and analyze key customers' solution performance to ensure continuous improvement.
- Use strong attention to detail and data storytelling to deliver presentations for non-technical audiences.
- Adjust rules to address emerging risks and enhance fraud detection performance, optimizing false positive/fraud capture rates.
- Develop action plans to advance customer solution maturity and provide business support through fraud analysis.
- Conduct fraud reviews and ensure timely corrections.
- Collaborate with ThreatMetrix teams globally to refine best practices across Products, Engineering, Sales, and Professional Services.
Requirements
- Proficient in SQL, Python, and various data formats (XML, flat files, etc.).
- Familiar with data analysis tools and processes.
- Detail-oriented to ensure high-quality project delivery.
- Collaborative, eager to work across teams and with customers.
- Willingness to learn new processes, tools, and technologies.
- Strong problem-solving and critical thinking skills, with interest in fraud analysis.
- Excellent communication skills in English; Spanish is a plus.
- Proactive, organized, and able to prioritize tasks effectively.
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Hybrid work system
- Wellbeing programs
- Life insurance
- Health and dental plans
- RECARES days for supporting charity
- Access to employee resource groups with volunteer time
- Access to learning and development resources
#LI-VG1
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
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