Product Owner - B2B Commerce Cloud

Location: Bengaluru, India

Department: Revenue & Sales

Experience: 7+

• Backlog Ownership: Own and maintain a single, prioritized product backlog for B2B Commerce and supporting sales tools. Author well-structured epics and user stories with clear acceptance criteria, success metrics, and testable outcomes. Manage the allocation mix across feature work, tech debt, and platform optimization.
• Delivery & Quality: Play a key role throughout the development lifecycle, including sprint planning, refinement, review, and acceptance. Write acceptance criteria, execute acceptance tests, and collaborate with QA to embed a shift-left quality mindset. Partner with UX designers and front-end engineers to deliver user-friendly experiences for wholesale buyers and sales reps.
• Stakeholder Partnership: Serve as the primary product liaison between the GCC engineering squad and Portland-based business stakeholders in Sales Operations, Account Operations, and Sales Management. Synthesize competing input from multiple regions (US, Canada, Europe, IDR) and brands into a coherent backlog. Maintain a regular cadence of async updates, decision logs, and roadmap reviews that keep distributed partners aligned.
• Roadmap Execution: Execute the product vision and roadmap for B2B Commerce. Track, analyze, and surface end-user feedback from wholesale users to refine priorities. Anticipate dependencies across SAP, Salesforce, and enterprise data integrations, and sequence work accordingly.
• Integration Fluency: Understand how B2B Commerce solutions route orders through ERP platforms and how CRM platforms support the prospect-to-order lifecycle, rep assignments, case management, and customer agreements. Collaborate with integration teams to scope work realistically and flag infeasible requests early.
• Documentation & Async Communication: Produce self-contained epics, sprint summaries, decision logs, and stakeholder-facing artifacts that distributed teammates in Portland (13.5 hours behind Bengaluru) can act on independently. Maintain Confluence pages, Jira hygiene, and status updates that reduce the need for synchronous handoffs.

• Bachelor's Degree in Business, Computer Science, or a related field, or equivalent work experience
• 5–8 years of professional experience, with at least 3 years in a Digital Product Owner or equivalent role
• Previous experience owning a product backlog, writing user stories and acceptance criteria, and managing refinement and sprint planning ina Scrum/Agile environment
• B2B ecommerce or order management domain experience (wholesale, distribution, or supply chain preferred)
• Familiarity with ERP integrations (SAP preferred) and/or CRM platforms (Salesforce Sales Cloud preferred) in a B2B context
• General knowledge of Agile development methodologies, quarterly planning, and Definition of Ready/Done practices
• Demonstrated experience working with distributed or global teams, with concrete examples of async communication practices (decision logs, self-contained documentation, status updates)
• Experience with Jira and Confluence (or equivalent backlog and documentation tools)
• Scrum Master or Product Owner certification is a plus
• Experience in retail, apparel, or consumer goods industry is a plus

• A problem-solver with critical thinking skills who can navigate complex B2B order workflows spanning multiple systems
• An excellent async communicator, both written and verbal, who produces clear, self-contained documentation that a distributed team can act on without a follow-up call
• Highly organized with solid time management skills and the ability to manage a backlog across multiple brands, regions, and stakeholder groups simultaneously
• Curious about the business domain, eager to understand wholesale sales cycles, assortment planning, and how technology enables the buyer-to-order journey
• Collaborative across cultures and time zones, comfortable working in a globally distributed team model with shared ownership between Bengaluru and Portland