Engineering Operations Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

For this role, we are considering applicants in both the United States & the United Kingdom.

OUR MISSION   

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other  

YOUR IMPACT

We are looking for a highly motivated Engineering Operations Program Manager to aid in optimizing and scaling our R&D team. This role will focus on team efficiency, programs related to best engineering practices, vendor and budget management, and operational excellence. The end goal is ensuring that our engineering teams are set up for success in delivering world-class automation solutions.

Engineering Operations & Program Management

• Develop programs and structure implementation of best practices, processes, and tools to optimize engineering operations.

• Create or align programs within R&D to accomplish Redwood’s strategic goals

• Drive engineering programs that improve delivery, efficiency, scalability, and collaboration across teams.

• Define and track key performance indicators (KPIs) and operational metrics to measure and improve engineering effectiveness.

• Partner with cross-functional teams, including Product, Finance, IT, HR, Security, and Compliance, to align engineering operations with business goals.

Vendor & Budget Management

• Support vendor selection, negotiation, and contract management for engineering tools, cloud services, and third-party software.

• Track and optimize vendor relationships to ensure cost-effectiveness, service quality, and compliance.

• Help develop and manage engineering budgets, ensuring alignment with company financial objectives and maximizing return on investment.

• Collaborate with finance teams on projects related to R&D spend and planning

Process & Tooling Optimization

• Enhance engineering team productivity by identifying and integrating best-in-class operational tools.

• Understand and improve all of engineering's use of and productivity with CI/CD, DevOps, and infrastructure automation processes to support Redwood’s SaaS platform.

• Establish and maintain operational dashboards to provide real-time insights into engineering performance.

YOUR EXPERIENCE

• 5+ years of experience in engineering operations, technical program management, or a related role within a SaaS or cloud-based company.

• Strong expertise in vendor management, contract negotiation, and budget planning.

• Experience working with engineering teams, DevOps, and cloud infrastructure (AWS, GCP, or Azure).

• Proficiency in program management methodologies (Agile, Scrum, Kanban, SAFe).

• Strong analytical and problem-solving skills, with experience in data-driven decision-making and process optimization.

• Excellent communication and stakeholder management skills, with the ability to collaborate across technical and non-technical teams.

• Experience in procurement, licensing, and cost optimization strategies for engineering tools and cloud services.

• Experience in a SaaS automation or workload automation company.

• Knowledge of engineering metrics, KPIs, and operational dashboards.

• Familiarity with financial planning tools and cloud cost management platforms.

• Understanding of security, compliance, and governance considerations in SaaS environments.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT

Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
 

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com