Enterprise Technical Project Manager

Team: Managed Services

Location: Remote

Commitment: Full Time

Workplace Type: remote

Salary:

Job Responsibilities:

Own end-to-end delivery of complex, technical implementation projects - including customer integrations, multi-system data-sharing use cases, and cross-team platform work - from kickoff through go-live.

Translate technical requirements and scope (as defined in the Statement of Work) into clear execution plans, timelines, and resourcing.

Serve as the primary point of coordination between Engineering/Implementation, Product, and customer-facing teams, ensuring accurate handoffs and shared understanding of scope, including potential expansion opportunities and their technical requirements.

Identify, track, and mitigate project risks; proactively resolve blockers and escalate when needed.

Manage and report on budget, billable hours, and project status to internal stakeholders and customers.

Own project documentation: SOWs and scope changes, issues logs, status reports, and time/invoice tracking.

Communicate clearly and consistently with stakeholders at all levels, setting and managing expectations proactively.

Continuously improve project management process and tooling; document lessons learned so other Redoxers can apply them to future projects.

Partner with Product and Engineering on requirements gathering and enhancement requests surfaced during delivery.

Required Skills & Experience:

3–6+ years of experience in technical or SaaS project management, with a track record of delivering complex projects on time and on budget.

Comfort working with APIs, data models, and integration workflows — you don't need to write code, but you understand how systems fit together.

Exceptional written and verbal communication skills, including with technical and non-technical stakeholders.

Strong risk identification, problem-solving, and decision-making skills.

Ability to manage multiple concurrent projects in a fast-paced, dynamic environment.

Preferred Skills & Experience:

Experience in healthcare data, health tech, or integration environments (FHIR, HL7, CCD, etc.).

Experience with EHR systems or other healthcare IT platforms.

PMP, PMI-ACP, or other relevant project management certification.

Experience leading projects in a startup, remote-first, or high-growth environment.

Specific Software Platform/Tools Required and/or Preferred:

Preferred: Asana, Salesforce, Jira/Atlassian, Omni, Vitally