Senior Strategic Operations Program Manager

We are looking for a strategic and process minded Senior Program Manager to join our Strategic Operations team within the Tech PMO. In this role, you’ll own and drive processes and communications that span across Reddit. You’ll partner with key leaders to manage, improve and create processes that enable us to define effective strategies, flawlessly execute against them and clearly see our progress along the way.

If you’re looking to positively and directly impact an already awesome company culture, we’d like to hear from you!

Who we are: 

The Technical Program Management Office (Tech PMO) exists to accelerate, scale, and empower all teams at Reddit to do their best work and advance our company’s mission. We operate from within the office of the CTO, maximizing our ability to galvanize and drive technical programs and solutions to solve company-wide problems. Our reach extends across the entire company, driving key strategic focus areas for the business. 

The Strategic Operations team in the Tech PMO organization is a lean, high impact, and high visibility team whose mission is to drive strategic alignment, key operational process and continuous improvement. We partner across the company to promote strategic decision-making and efficient execution of our strategy in order to deliver on Reddit’s mission to bring community, belonging and empowerment to the world. 

What you’ll do: 

You enjoy ambiguous problem spaces, driving strategic alignment and working with wide groups of stakeholders. This generalist role will drive forward key work streams that support existing processes and contribute to the creation of new processes based on the needs of our business. You’ll drive impact through: 

• Providing operational and consultative support for scaling our company wide goal setting process and how we track the underlying tactics that power goal delivery.
• Building scalable structures to actively monitor and report on in flight projects and goals across the Strategic Operations portfolio.
• Proactively identifying opportunities and performing root cause analyses that result in material impacts to our programs.
• Managing, documenting, and improving Reddit internal processes, ensuring adoption and standardized usage.
• Partner with stakeholders across the organization to drive progress on ad hoc special projects.  
• Partner with our internal tooling teams to scale process via technical solutions 
• Create broad visibility and enable data driven decision making using your data analysis, visualization and presentation skills 

Who You Are:

• 8+ years of collective experience in program management, operations and process stewardship, preferably in a tech, social media, or similarly fast paced environment.
• Gathering, analyzing and driving insights based on data is second nature for you based on 5+ years of experience with SQL, BigQuery and data visualization tools. 
• Strong sense of ownership and appetite to transform ambiguity into clarity and progress 
• Previous experience creating or managing large scale frameworks with organization level impact e.g. goal setting, MBR/QBR creation.  
• Direct experience in Product & Technology environments, understands software and product delivery best practices, processes and challenges.
• Problem solver and strategic individual who is comfortable using frameworks and data to help structure the team's thinking and solve multi-faceted problems. A proven track record of being able to influence and rally diverse stakeholders against a common mission or goal using both qualitative and quantitative insights.
• World class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner.
• Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations within the broader company strategy.

Benefits:

• Comprehensive Healthcare Benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Wellness Days
• 4+ months paid Parental Leave
• Paid Volunteer time off

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