Software Quality Engineer

Software Quality Engineer, InstructLab - Boston, MA

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, virtualization, and AI technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly-growing company supporting more than 90% of Fortune 500 companies.

Job Summary

Red Hat’s Global Engineering team is looking for an experienced quality engineer to join our newly formed InstructLab team. In this role, you’ll contribute directly to Red Hat’s rapidly growing AI/ML (artificial intelligence and machine learning) family of products and will be responsible for developing test strategies and frameworks, designing and implementing automated tests, creating and carrying out test plans, and maintaining and enhancing test frameworks. Quality engineers in this role will participate in standard quality practices design reviews, automated testing, and productization for major product features and bug fixes. In addition, you may have to consider novel ways for testing non-deterministic systems and code, as well as pay close attention to potential sources of bias that may be introduced during model build and training. 

The ideal candidate will be a highly collaborative individual with a passion for working on complex projects in an open organization where contributions are valued and expected from all levels. This job role will require engaging in upstream open source communities. As this is a fast-moving area of opportunity for Red Hat, the ability to communicate productively and effectively with team members, stakeholders, and Red Hat leadership is critical.

This position reports directly to the Manager of Software Engineering for InstructLab. This position must have the ability to partner collaboratively in our Boston, MA office at least 3 days per week.

Primary Job Responsibilities

• Execute manual and automated tests for InstructLab and deliver clear status updates in a timely manner.

• Explore, identify, and document unwanted behavior, output, and bias in InstructLab models. Advocate for the resolution of critical issues and communicate the impact on customers to the development team(s).

• Monitor and participate in upstream AI/ML communities, evaluating new AI/ML-related technologies in the space and considering potential integrations and collaborations upstream.

• Conduct new feature research and design test cases with emphasis on model performance, scalability, automation, and bias reduction.

• Design, develop, and maintain automation frameworks, scripts, and performance benchmarking tools with Python for testing and implementation.

• Run technical initiatives that grow, improve, and scale our existing processes.

• Contribute to the development of the open-source projects that comprise Red Hat’s AI family of products.

• Regularly communicate with project stakeholders including other teams of Red Hat engineers, product managers, consultants, management, and senior leadership.

Required Skills

• 3+ years of experience as a Software Quality Engineer, Software Engineer, or similar roles (5+ years of experience for Senior Software Quality Engineer.

• Extensive experience scripting and creating automation in Python and Bash. 

• Experience with AI and Machine Learning platforms, tools, and frameworks, such as: PyTorch, LLaMA.cpp, vLLM, fsdp, deepspeed, Kubeflow, and Tensorflow.

• Experience creating automation for GitHub, using GitHub Actions or related continuous integration tools.

• Experience with hardware accelerators, such as GPU, CUDA, and ROCm.

• Experience developing unit, functional, and end-to-end (E2E)  test cases and automation.

• Ability to quickly learn and use new tools and technologies.

Nice to Haves

• Experience working with Kubernetes/OpenShift and containers, troubleshooting issues with them, and working with YAML, Kubernetes controllers, and operators.

• Understanding of DevOps methodology, scrum, and/or Jira.

• Bachelor's degree or higher in computer science or other related discipline, or equivalent years of experience.

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Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.