Senior Salesforce Software Engineer

About the Job

Red Hat Salesforce OCSI (Orders, Contracts, Subscriptions and Integration) team is looking for Senior Salesforce Developer to join us. In this role, you will have overall system responsibility related to the configuration and development for the Hyperscaler process automation project on Salesforce.com (SFDC). You’ll need to understand the practical needs of the business and translate them into technical solutions focused on efficiency, scalability, and ease of use. You’ll work actively as a part of a scrum team to complete configuration and development as well as define end to end process implementation strategies. As a Senior Salesforce Developer, you’ll have high visibility within IT and our business stakeholder teams. 

What will you do

• Work with business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption. 

• Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.

• Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.

• Participate in reviewing, debugging, and resolving issues with new or existing code.  

• Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team. 

• Comfortable building and demonstrating prototypes in Salesforce

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems

• Work as part of a scrum team while working on your own minimal supervision

• Work with other sales cloud and service cloud team members to build integrated solutions

What will you bring

• 5+ years of experience implementing SFDC CRM capabilities; 

• Bachelor’s degree in Computer Science or related field. 

• Ability to work on your own and manage multiple task assignments

• Solid verbal and written communication skills, including presentation skills

• Solid problem solving and troubleshooting skills with the ability to exercise mature judgment

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

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