Principal Technical Support Engineer- Middleware (Jboss/Websphere/Weblogic)

About the Job: 

Red Hat is seeking skilled Java experts to join our team of Middleware Engineers supporting the JBoss Enterprise Middleware Suite. We're adding a senior­ level or mid­level engineer to assist customers with middleware code and architecture. As a Middleware Support Engineer, you will provide an important level of technical assistance to ensure that our highly­valued customers get the most out of the product. This position extends well beyond product support as you will take on the role of trusted partner to our enterprise customers by offering developer to­ developer assistance for JBoss open­source middleware software.

This means you will work closely with junior / senior engineers and developers to write new code, fix & improve code and provide highly technical solutions to support requests. Additionally, you will write patches, provide JBoss updates and contribute ideas through participation in an open and collaborative team environment. This opportunity is a tremendous chance to become part of a fast­paced, leading edgecompany that is changing the way software is developed, sold and supported.

This is a highly skilled position that requires an engineer with initiative

What will you do?

• Provide a high, detailed level of technical assistance to ensure that our customers get the most out of our JBoss products

•  Engage and collaborate with open source developers around the world

•  Offer developer­to­developer assistance for the JBoss Enterprise Middleware Suite

•  Work alongside in­house developers, write new code, fix & improve code, provide highly technical solutions and contribute to the JBoss & open source software communities

•  Act as the technical point person for a technology of your choosing within the JBoss Product Suite

• Develop patches and feature requests to provide upstream to the community and downstream to customers

• Advise customers on JEE architectural design decisions

• Work with other open source projects to help customers integrate Red Hat products with their applications.

What will you bring?

•  7+ years of professional J2EE/JEE platform experience

•  Deep experience with one or several JEE/App Server technologies such as JMS, Web Services, SOAP, REST, Tomcat or Datasources, FuseSource, Camel, AMQ, Karaf,Debezium and Kafka

• Experience working with Springboot framework

• Must have hands­on experience with application server technologies – JBoss/WebSphere/WebLogic

• A solid understanding of Java Programming API's & popular Java frameworks is preferred

• Experience with databases and SQL

• Must have strong troubleshooting/debugging skills and a passion for problem solving and investigation

•  Ability and willingness to learn new open source middleware technologies

• Very clear and effective English communications skills (Verbal & Written)

• BE/BS/BA degree in engineering or computer science is preferred; equivalent experience within the enterprise IT sector will also be considered

Following are considered as plus:

• Basic knowledge of SSO technologies like- RHSSO, Keycloak, Kerberos and SAML

• Knowledge on LDAP servers like Active Directory, Open Ldap, RHDS (Red Hat Directory Server)etc is an advantage.

• Experience with cryptography including PKI, SSL/TLS, and key management.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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