Manager, Architect - EMEA Telco Services (m/f/d)

Location: Remote Germany, Remote France, Remote Spain, Remote UK

Remote Type: Remote

Time Type: Full time

Job Description

About the Job:

The Red Hat Technology Consulting team is looking for a Managing Architect to join our EMEA Technology Services team in Germany, France, UK or Spain. In this role, you will manage a team of architects and consultants who focus on adoption of Red Hat’s technologies. As a Managing Architect, you'll need to demonstrate leadership and build on your own experience to inspire, enable, and develop your team members. You will be expected to collaborate with the EMEA Technology Consulting team. 

What you will do: 

• Provide direction, coaching, and mentoring to increase your team's capabilities, develop their competencies, and ensure that goals and expectations are met 

• Actively engage in defining and building the EMEA Technology Consulting strategy 

• Participate in regional and global continuous process improvement initiatives 

• Identify and prioritize engagement opportunities where the EMEA Technology team plays a key role in improving the customer experience and accelerating the adoption of Red Hat’s technologies 

• Build and maintain relationships and establish trust with regional and cross-functional stakeholders 

• Manage the collection, aggregation, interpretation, and reporting of organizational performance metrics to be used by management and operational leaders to guide strategic business decisions 

• Hire and maintain the best talent for Consulting 

• Remove internal and external blockers for team 

• Manage escalations to ensure delivery of positive customer experience

• Close collaboration with the EMEA Technology Managers and with the local Technology manager.

• Serves as a Services Solution Architect for key customer engagements while maintaining a 10% billable utilization target.

• Leads multiple standard engagements or multiple work streams on a complex engagement acting as a trusted advisor and influencing solution adoption.

• Guides pilot and production deployments, ensuring successful implementation and integration of Red Hat solutions.

What you will bring:

• Excellent knowledge of infrastructure technologies on a delivery level

• Proven experience in a technical role as architect with Red Hat products like OpenShift Container Platform, Ansible or OpenStack

• Ability to identify potential, develop people, and motivate and build a team 

• Excellent problem-solving, communication, inspiring, and time management skills 

• Ability to anticipate needs and provide clarity on expectations 

• Solutions-oriented mindset; ability to exercise good professional judgment

• Ability to collaborate effectively with associates from diverse cultural backgrounds 

• Advanced business insight - Good written and verbal communication skills in English  and the local language (German/French/Spainish).

• High-level technical understanding of Red Hat’s cloud services portfolio 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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